HUMAN SERVICES WORKER II - 60005052

State of Florida

8d•Onsite

About The Position

This is work responsible for providing residential care, assisting with enrichment activities and supporting the treatment, psychiatric rehabilitation, stabilization and recovery of people with a mental illness. As a Human Services Worker II, you will treat people in a respectful manner that preserves their dignity and rights and maintain a professional caregiver relationship with people served. The incumbent is responsible for preserving the rights, safety and security of people served by observing them at all times to learn what type of environment and interactions make them feel safe, secure and calm, and to identify distressful stimuli or triggers. This includes providing ward coverage, escorting to and from activities and appointments, monitoring meals to ensure intake and prevent choking or food trading, observing individuals on special observation status for dangerous behaviors, and assessing for release criteria and health needs during restrictive interventions like seclusion or restraints. Communication is key to developing a trusting caregiver relationship, identifying distress or health concerns, and assuring individuals in seclusion or restraints of their safety. The role also involves intervening to separate individuals from distressful stimuli, resolving conflict, ensuring people are not neglected, abused or exploited (and reporting if they are), and ensuring safety during medical or disaster emergencies. Interventions may include physical holds and placing individuals in seclusion or mechanical restraints when exhibiting dangerous behavior. This position involves working with residents who have been charged with felony offenses and may have psychiatric disorders, and assisting them with daily living activities such as oral care, bathing, showering, and driving them to facilities and medical appointments.

Requirements

Must be 18 years of age at time of hire
Six months of experience working in a medical, psychiatric, nursing, or childcare setting, customer service experience or in working with developmentally disabled persons; or in working in a correctional facility OR college or vocational/technical training from an accredited institution at the rate of 15 semester, 22 quarter or 360 classroom hours; OR possess a current State of Florida Certified Nursing Assistant (C.N.A.) license
Ability to attend a 1 - 2-week mandatory training course that will include completion of a CPR certification
Must be able to ambulate up and down a stairwell
Must be able to assist with evacuation of persons served during an emergency situation
Must have normal vision and hearing, including use of corrective devices
Must be able to work with or around cleaning chemicals and supplies
Must be able to do repetitive movements with arms, hands, neck and head
Must be able to demonstrate competency, as appropriate, in all areas of training, some of which requires physical activity such as CPR and MANDT
Must be able to bend, twist, turn, kneel, stoop, squat, push, pull, lift and walk extended distances
Must be able to physically operate all equipment necessary to do job tasks
Must be able to lift and carry 20 pounds
Must be able to sit and/or stand for one hour without a break
Must be able to work 16 hour shifts on occasion
Must be able to remain alert while on duty
Must be able to drive an EZ Go or vehicle if job essential
Knowledge of Service Planning
Knowledge of Daily Living Skills
Crisis Management skills
Documentation skills (factual and objective)
Observation, Assessment, & Monitoring skills
Escort & Transport skills
Ability to provide group and leisure Activities
Advocacy skills for residents’ recovery
Ability to Build Relationships with residents, families, providers, co-workers

Responsibilities

Providing residential care
Assisting with enrichment activities
Supporting the treatment, psychiatric rehabilitation, stabilization and recovery of people with a mental illness
Treating people in a respectful manner that preserves their dignity and rights
Maintaining a professional caregiver relationship with people served
Preserving the rights, safety and security of people served by observing them at all times
Providing ward coverage
Escorting to and from activities and appointments to ensure safe arrival
Monitoring intake during meals and ensuring people don’t choke or trade food
Observing people on special observation status to address dangerous or high risk behaviors
Assessing for release criteria and immediately identifying health needs when restrictive interventions such as seclusion or restraints are used
Communicating with people served at all times to develop a trusting, caregiver relationship and identify signs of distress or health concerns
Assuring people on special observation status, in the seclusion room or in restraints that he or she is safe, helping them develop trust, and identifying signs of distress or health concerns
Intervening to separate people from distressful stimuli and assist in resolving conflict
Ensuring that people served are not neglected, abused or exploited; or ensuring that it is reported to the abuse hotline if they are
Ensuring safety during medical or disaster emergencies
Ensuring safety when a person served is exhibiting a behavior dangerous to self or others, which may involve the use of physical holds and placing people served in a seclusion room or mechanical restraints
Participating in service planning and ensuring adherence to plans
Working with residents to ensure completion of daily living activities
Maintaining a safe environment by proactively using verbal and non-verbal communication and intervention skills in accordance with non-coercive strategies and trauma-informed care
Documenting information factually and objectively
Providing safe and supportive observations, accurate assessments and effectively monitoring residents as assigned
Escorting and transporting residents to appointments, activities, etc.
Providing group and leisure activities
Advocating for residents’ recovery
Building and maintaining appropriate relationships and interactions with residents, families, providers, co-workers
Working with residents who have been charged with felony offenses and may have psychiatric disorders
Assisting residents in completing oral care, bathing, and showering
Driving residents to facilities and medical appointments etc.
Working during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days
Performing all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures