Human Services Specialist

Metropolitan Center for Independent Living • Saint Paul, MN

3d • Hybrid

About The Position

We are seeking compassionate and empathetic individuals to provide case management services to individuals with disabilities on CADI waivers, Traumatic Brain Injury Waivers, and Elderly Waivers. The successful candidate will have strong listening, organization, and documentation skills. Case Managers are responsible for coordinating services for individuals in order to meet their needs and work alongside people in maintaining as much independence as possible in their communities. Day to day activities involve phone and email communication with clients, other service providers, and family and community members. Case managers have the opportunity to conduct in-person visits with individuals on their case load twice yearly (these visits temporarily being done virtually when possible due to COVID). Timely documentation of communications and meetings is an essential function of this position. Training is provided to familiarize new case managers with county, state, and federal resources to ensure that client's needs are met and they are able to utilize all available resources to ensure their independence.

Requirements

• Strong listening skills
• Strong organization skills
• Strong documentation skills
• Compassionate and empathetic demeanor
• Passion for helping people navigate challenging situations

Responsibilities

• Provide case management services to individuals with disabilities on CADI waivers, Traumatic Brain Injury Waivers, and Elderly Waivers.
• Coordinate services for individuals to meet their needs.
• Work alongside people to maintain as much independence as possible in their communities.
• Communicate via phone and email with clients, other service providers, and family and community members.
• Conduct in-person visits with individuals on their caseload twice yearly (virtually when possible due to COVID).
• Timely documentation of communications and meetings.
• Utilize county, state, and federal resources to ensure client needs are met and they can access available resources for independence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed