Human Services Enforcement Agent

State of Maine • Bangor, ME

9d • $26 - $32 • Hybrid

About The Position

This position involves investigative and protective services work focused on locating non-custodial parents, establishing, enforcing, and collecting child support obligations, and establishing paternity for children born out of wedlock. The role requires initiating administrative collection actions, appropriate court actions, and representing the Department's interest in Maine District Court regarding child support matters. The position is located in Bangor and allows for partial telework after an initial training period, subject to management approval and operational needs. This role is not eligible for visa sponsorship or STEM OPT extensions.

Requirements

• A Bachelors Degree in Criminal Justice, Business or Public Administration, or a related field.
• Directly related paraprofessional or higher-level experience may be substituted for education on a year-for-year basis.
• Applicants are subject to pre-employment screening including verification of minimum qualifications, application information, employment history, and references.
• Selected candidates must successfully complete a pre-employment, fingerprint-based criminal history record check.

Responsibilities

• Investigative services work in locating non-custodial parents.
• Establishing, enforcing, and collecting child support obligations.
• Establishing the paternity of children born out of wedlock.
• Enforcement services work initiating administrative collection actions.
• Initiating appropriate court action.
• Representing the Department's interest in Maine District Court in matters pertaining to child support.

Benefits

• 13 paid holidays
• 12 days of sick leave
• 3+ weeks of vacation leave annually
• Health Insurance Coverage (State pays 85%-100% of employee-only premiums)
• Health Insurance Premium Credit (decreases employee-only premiums by 5%)
• Dental Insurance (State pays 100% of employee-only dental premiums)
• Retirement Plan (Maine Public Employees Retirement System)
• Six weeks of fully paid parental leave for all employees welcoming a child
• Additional unpaid leave may be available under the Family and Medical Leave Act.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level