OPS HUMAN SERVICES COUNSELOR II - 64953377

State of Florida • AUBURNDALE, FL

2d • $20 • Onsite

About The Position

Thank you for your interest in career opportunities with the Florida Department of Health in Polk County. If you are looking to establish a successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join our team! Applicants will be contacted directly if selected for an interview.

The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Polk County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county and community efforts and its vision to be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.

Requirements

• Ability to communicate effectively verbally and in writing.
• Ability to organize and coordinate work assignments.
• Knowledge of rules, policies, procedures and laws pertaining to the program.
• Ability to read, understand and apply applicable rules, regulations, policies and procedure.
• Ability to work with socio-economically and culturally diverse populations.
• Knowledge of community resources.
• Ability to work independently and as part of a team.
• Ability to establish and maintain effective working relationships with others.
• Ability to schedule and coordinate assigned work responsibilities.
• Ability to compose written correspondence and various reports.
• Ability to operate a computer and navigate FDOH and Healthy Start client data bases.
• Knowledge of problem solving techniques.
• Knowledge of office procedures and ability to operate a variety of office equipment.
• Ability to adapt to change.
• Valid Florida Driver’s License or the ability to obtain one within 30 days of employment.
• All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English.

Nice To Haves

• Skills in Spanish and /or Creole, in addition to English, are desirable.

Responsibilities

• Provides outreach, assessment of health, nutritional, developmental, social, environmental, and behavioral conditions, and care coordination of families.
• Coordinates services with other community agencies serving pregnant women, children, and families.
• Uses screening instruments to assess pregnant women and infants.
• Act as liaison, communicator, and advocate for at risk pregnant women and children; interfaces with health care providers and other resources to improve service coordination.
• Promotes and encourages family self-help and self-responsibility.
• Jointly develops written Family Support Plans with clients and families, identifies specific concerns, needs and priorities, and available resources.
• Identifies service objectives leading to improved health outcomes.
• Implements, evaluates, and monitors Family Support Plan Activities and enhanced services rendered to infants and pregnant women determined to be at risk.
• Works collaboratively with other community agencies involved with the family.
• Documents progress and periodically updates the plan using assessment of risk factors and needs.
• Provides supportive counseling on a one-to-one basis.
• Educates with a preventative approach on various topics such as: smoking cessation, parenting education, breastfeeding, drug and alcohol avoidance, postpartum depression, childbirth, family planning, interconception care, childhood developmental stages, and nutrition.
• Provides car seat education and hands on support to Healthy Start families, including assisting with proper installation and conducting safety checks on previously installed seats.
• Follows National Child Passenger Safety guidelines and maintains Child Passenger Safety Technician certification every three years to ensure families receive accurate, safe, and up to date guidance.
• Document all client contacts and services provided in the designated Healthy Start client data system.
• Follows Healthy Start Standards and Guidelines about risk assessment, timeliness of client contacts, services provided, coding, documentation, and case closure processes.
• Uses a team approach for Healthy Start care coordination and other outreach services.
• Serves as resource/support person to other team members.
• Works with other team members on special projects related to Healthy Start Program.
• Maintains professional competency by attending conferences and in-service training.
• Completes all mandatory training for FDOH and the Healthy Start Coalition.
• Performs other duties as assigned.

Benefits

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree