Human Services Coordinator I

Commonwealth of Massachusetts • Southbridge, MA

2d • Hybrid

About The Position

The Department of Developmental Services (DDS) is offering a career growth opportunity for a Human Services Coordinator I (HSC I) position in the South Valley Area Office in Southbridge. The HSC I serves as the primary contact for individuals and families, building collaborative partnerships with them, guardians, provider agencies, and other stakeholders. This role requires travel to the greater Milford, MA Area as needed. The HSC I coordinates and facilitates the development of Individual Service Plans (ISP), monitors service implementation by DDS-funded providers, and ensures individuals receive appropriate services by arranging, organizing, and coordinating DDS-funded and generic support services. This involves maintaining communication with community services and other state agencies.

Requirements

• At least three (3) years of full-time or equivalent part-time, professional experience in human services work or social work.
• A Bachelor's degree or higher in a related field may substitute for two (2) years of the required experience.
• Based on assignment, travel may be required.
• Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment.
• Based on assignment as Qualified Intellectual Disabled Professionals, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or other a related field is required.

Responsibilities

• Coordinates and facilitates the development of Individual Service Plan (ISP) for individuals on assigned caseload.
• Monitors the implementation of services provided by DDS funded residential, day and support program providers.
• Ensures individuals on caseload receive appropriate services through arranging, organizing and coordinating the Department of Developmental Services funded and generic support services in response to individual’s needs.
• Maintains communication and outreach with community services and other state agencies.
• Monitors the safety and well-being of assigned individuals.
• Provides advocacy in human, civil and legal rights.
• Facilitates team meetings.
• Monitors follow-through on team recommendations while maintaining individual’s records and relevant computer databases.
• Maintains regular and consistent contact with individuals, service providers and families.
• Arranges or provides crisis intervention for individuals as needed, assessing needs and making recommendations for follow up planning.
• Provides information to supervisor and other members of the Area Office Management Team, as needed.
• Performs other related duties which may include individual's engaged in Participant Directed Services.

Benefits

• Comprehensive Benefits
• Outstanding suite of employee benefits that add to the overall value of your compensation package.
• Work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level