Human Services Coordinator I - Bilingual English/Spanish

Commonwealth of Massachusetts • Southbridge, MA

17h • Onsite

About The Position

The Department of Developmental Services (DDS) is seeking a motivated and talented individual for the Bilingual Human Services Coordinator I (HSC I) position in the South Valley Area Office in Southbridge. The Human Service Coordinator I is the primary contact for individuals and families served by the Department and is expected to effectively represent the Area Office by building respectful and collaborative partnerships with individuals, families, guardians, provider agencies, and other stakeholder groups. The HSC I coordinates and facilitates the development of Individual Service Plans (ISP) for individuals on an assigned caseload, and monitors the implementation of services provided by DDS-funded residential, day, and support program providers. The HSC I ensures individuals on caseload receive appropriate services by arranging, organizing, and coordinating DDS-funded and generic support services in response to individual needs, while maintaining communication and outreach with community services and other state agencies. Additional responsibilities include monitoring the safety and well-being of assigned individuals; providing advocacy in human, civil, and legal rights; facilitating team meetings; monitoring follow-through on team recommendations; maintaining individual records and relevant computer databases; and maintaining regular and consistent contact with individuals, service providers, and families. The HSC I will arrange or provide crisis intervention for individuals as needed, assessing needs and making recommendations for follow-up planning, as well as providing information to supervisors and other members of the Area Office Management Team as needed. This position will perform other related duties which may include individuals engaged in Participant Directed Services.

Requirements

• At least three (3) years of full-time or equivalent part-time, professional experience in human services work or social work.
• Bilingual English/Spanish required.
• Must have a current and valid motor vehicle driver's license at a class level specific to assignment (if using a motor vehicle for travel).
• Based on assignment as Qualified Intellectual Disabled Professionals, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or other a related field is required.

Nice To Haves

• A Bachelor's degree or higher in a related field may substitute for two (2) years of the required experience.

Responsibilities

• Coordinate and facilitate the development of Individual Service Plans (ISP) for individuals on assigned caseload.
• Monitor the implementation of services provided by DDS funded residential, day and support program providers.
• Ensure individuals on caseload receive appropriate services through arranging, organizing and coordinating the Department of Developmental Services funded and generic support services in response to individual’s needs.
• Maintain communication and outreach with community services and other state agencies.
• Monitor the safety and well-being of assigned individuals.
• Provide advocacy in human, civil and legal rights.
• Facilitate team meetings.
• Monitor follow-through on team recommendations.
• Maintain individual’s records and relevant computer databases.
• Maintain regular and consistent contact with individuals, service providers and families.
• Arrange or provide crisis intervention for individuals as needed, assessing needs and making recommendations for follow up planning.
• Provide information to supervisor and other members of the Area Office Management Team, as needed.
• Perform other related duties which may include individual's engaged in Participant Directed Services.

Benefits

• Outstanding suite of employee benefits that add to the overall value of your compensation package.
• Work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level