Human Services Clinician III (Older Adult Services)

Arlington County VA•Arlington, VA

4d•Hybrid

About The Position

The Aging and Disability Services Division (ADSD) of the Department of Human Services is hiring an experienced Human Services Clinician III (Team Lead) for the Aging and Disability Resource Center (ADRC). The ADRC is a part of Arlington's Agency on Aging (AAA) and serves as the No Wrong Door (NWD) point of entry for information, referrals, options counseling, and emergency assistance for older adults, people with disabilities and their caregivers. The ADRC HSC III role combines clinical expertise, program management, and administrative oversight to ensure the effective delivery of services and compliance with state and local regulatory requirements. Arlington County DHS is committed to delivering client services in an effective, equitable, respectful, and trauma-informed manner. Our staff is dedicated to ensuring our clients are approached, engaged and cared for in ways that demonstrate competency, sensitivity and awareness of factors which impact the client experience including but not limited to: cultural identity, gender, racial, and ethnic diversity, religious/spiritual ascription, physical capability, cognitive and literacy levels, sexual orientation, and linguistic needs.

Requirements

A Master's Degree in Social Work, Counseling, Psychology, or other directly related clinical discipline, all of which required a clinical practicum involving diagnostic, treatment, and case management services.
Three years of post-Master's Degree experience providing professional clinical social work services, which included the application of diagnostic, treatment, and case management services.
The above experience must include at least one year providing services to older adults with disabilities, caregivers and their families, adults experiencing homelessness, and/or older adults with mental health and substance use disorders.
Possess, or obtain by time of appointment, a valid driver’s license, and must provide or authorize Arlington County to obtain a copy of official driving record.
Must attend and pass/complete Virginia Department of Aging and Rehabilitative Services (DARS) training course(s) to become a certified Options Counselor, HIPPA and Privacy; as well as Arlington County and Department of Human Services trainings.

Nice To Haves

Licensure by the appropriate board of Virginia Department of Health Professions, preferred, not required.
Extensive post-master’s degree experience providing professional clinical human services clinician work services assisting older adults, persons with disabilities, and caregivers with accessing long-term support and aging services.
Knowledge and experience with an ADRC, Agency on Aging (AAA), adult services and/or adult protective services, case management, care coordination, and clinical service delivery to adults age 60+ and/or adults with disabilities.
Experience with a No Wrong Door system of record and/or PeerPlace electronic database.

Responsibilities

Providing clinical leadership, program support, and operational oversight for the Aging and Disability Resource Center (ADRC), including ensuring adequate intake coverage, facilitating clinical coordination meetings, conducting comprehensive intake assessments, and maintaining a caseload of short-term case management clients.
Delivering information, assistance, and person-centered guidance through intake and assessment processes; developing comprehensive service plans and providing referrals to appropriate community resources through both in-person and telephone-based interactions.
Compiling, analyzing, and preparing monthly program data and narrative reports, including summaries of service trends, notable events, compliance concerns, performance outcomes, and policy or procedural changes.
Partnering with the ADRC Supervisor and Area Agency on Aging (AAA) Director to evaluate service delivery models, identify gaps in services, and develop innovative approaches to enhance program effectiveness and client outcomes.
Collaborating with Quality Assurance staff to ensure the accuracy, completeness, and timeliness of case documentation and to maintain compliance with local, state, and federal reporting requirements and program standards.