Human Services Assistant
About The Position
The Human Services Assistant serves as the first point of contact for individuals visiting or calling the agency. This role involves greeting clients, answering phones, providing general information, and directing inquiries to appropriate staff or services. The assistant will also perform various clerical and administrative duties, including processing documents, maintaining accurate electronic records, and ensuring compliance with agency procedures for data entry and document handling. Additionally, the role supports benefit program operations by registering applications and assisting caseworkers in coordinating client services.
Requirements
- High School Diploma or GED
- Valid driver's license
Nice To Haves
- Associate's degree preferred with coursework in subjects such as social work, human services, social or behavioral science, business or related field
- Bilingual in Spanish is preferred
Responsibilities
- Serve as the first point of contact for individuals visiting or calling the agency by greeting clients, answering phones, providing general information, and directing inquiries to appropriate staff or services.
- Perform a variety of clerical and administrative duties including processing documents, maintaining accurate electronic records, and ensuring compliance with agency procedures for data entry and document handling.
- Assist with benefit program operations by registering applications and supporting caseworkers in the coordination of client services.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
