Human Service Worker - Adult Protective Services

Milwaukee County•Milwaukee, WI

5d•$25 - $38•Hybrid

About The Position

The Human Service Worker (HSW) for Adult Protective Services (APS) is responsible for assessing and evaluating the allegations of abuse, neglect, and financial exploitation of individuals with intellectual, developmental, and physical disabilities ages 18 and up. Comprehensive evaluation includes determination of risk factors, competency, assessing validity of allegations, and determining whether allegations are substantiated per WI Administrative Code Chapter 55. MILWAUKEE COUNTY OVERVIEW: Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff's Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Our employees also remain committed to serving the cultural, human, recreational, and social needs of the entire community. Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please email [email protected]. For submitted application inquiries please contact [email protected]. Please note: an online application must be submitted for consideration. We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Requirements

Must be a current resident of the State of Wisconsin
Current Wisconsin Driver's License and access to a reliable insured vehicle; both maintained throughout employment.
Possess a bachelor’s degree or higher from an accredited college or university in Social Work or in a closely related field is REQUIRED.
At least two (2) years of recent experience working in case management or in a closely related direct service position is required.
Proficient at using a personal computer and standard office equipment.
Able and willing to travel to client households and within the community at least 50% of work time.
Working knowledge of community systems for individuals with cognitive and/or physical disabilities; as well as elderly population
Ability to Identifying barriers, set priorities for solution and refer appropriate resources to clients that promote and improve their health, wellness and safety
Ability to be decisive and make constructive decisions, under the pressure of crises or emergencies, with the appropriate knowledge and training.
Knowledge of WI Administrative Code Chapter 55 regulations and statutory requirements.
Effective communication skills, both oral and written
The ability to maintain a balance of objectivity and empathy while interacting with individuals living in stressful or crisis situations.
Ability to establish and maintain cooperative working relationships with a wide variety of external and internal collateral resources: client, alleged perpetrator(s), law enforcement, Court, hospitals, attorneys, schools, etc.

Nice To Haves

Background in Medical Social Work is desirable.
Bi-lingual desired.

Responsibilities

Interview individuals alleging maltreatment, assess/determine safety of victim, determine disposition of allegations.
Investigate complaints of abuse, neglect, financial exploitation.
Take corrective action, coordinate with collateral contacts family, case managers, lawyers.
Communicate with clients, family members and other interested parties to gather social, functional, physical, and mental information for evaluation.
Make referrals to Publicly Funded Long Term Care and/or other community services, as appropriate.
Evaluate situations based on facts, incapacitation, crisis, danger.
Remove clients from primary residence, admit them into emergency living environments and/or other community services appropriate for their current needs.
Communicate with medical providers to arrange medical and psychiatric examinations or treatment for clients.
Document case activities from the investigation and other interested parties and recommend next steps for client safety and well-being.
Prepare court documents and attend court hearings to testify, as needed.
Make recommendations for case disposition.
Participate in staff development programs, including in-service training, staff meetings, and professional seminars to maintain standards and current best practices.
Serve on related work groups, projects, committees and/or community projects, as assigned.
Travel at least 50% of work time to client households and within the community.
Perform other duties as assigned.