Human Rights Commission Investigator – Agency for Human Rights (2996)

City and County of San Francisco•San Francisco, CA

About The Position

This Human Rights Commission Investigator position is part of the Civil Rights Division at the Agency for Human Rights. Under general direction, the 2996 Human Rights Commission Investigator promotes and implements the Agency for Human Rights’ programs and activities involving complaints of discrimination and dispute resolution, in the areas of employment, fair housing and public accommodations. The Civil Rights Division at the Agency for Human Rights works towards justice through the enforcement of local anti-discrimination laws by investigating and mediating complaints about discrimination in employment, housing, and access to business establishments or other public places. Our team acts in a neutral role to: Investigate and mediate discrimination complaints in housing, employment and access to business or other public places. Investigate and mediate complaints of noncompliance with the Sanctuary City Ordinance and the housing provisions of the Fair Chance Ordinance. Engage stakeholders to resolve community disputes and issues involving equal treatment and discrimination. Provide information and referrals to individuals, community groups, businesses, and government agencies related to human rights, civil rights, and social justice. The Agency for Human Rights (AHR) was established in 2025 by Mayor Daniel Lurie to advance the civil rights and human dignity of all people in San Francisco. Bringing together City departments and specialized offices under a unified structure, the Agency coordinates a citywide approach to equity and inclusion. The Agency includes the Human Rights Commission, Department on the Status of Women, Office of Transgender Initiatives, Office of Racial Equity, and Civil Rights Division, among others.

Requirements

Possession of a baccalaureate degree from an accredited college or university with major course work in the social sciences, political science, public administration or related fields.
300 hours of experience in anti-discrimination work.
One (1) year of verifiable experience (one year = 2,000 hours) in one or more of the following areas: investigation and resolution of complaints; dispute resolution; fact-finding and analysis; and/or development and servicing of outreach programs.
Verifiable qualifying experience as stated above (in addition to the required one year) may be substituted for the four-year degree requirement on a year-for-year basis.
Possession of a Juris Doctor or an advanced degree in the social sciences, political science, public administration, or related fields may be substituted for the one (1) year experience requirement.

Nice To Haves

Possession of a Juris Doctor (JD)
Experienced with writing legal documents as a practicing attorney
Experience with managing case data
Interest in community outreach for educational programming

Responsibilities

Develop and implement non-discrimination programs to ensure and promote equal opportunity in order to reduce or eliminate inequalities.
Assist in the development and servicing of outreach programs for all protected classes.
Review and analyze data regarding community-wide problems and make and implement appropriate recommendations.
Monitor and evaluate non-discrimination programs for goal setting and compliance purposes to ensure compliance through the use of utilization reports, public meetings, and collected statistics which determine the proper utilization of protected classes.
Investigate and mediate complaints of discriminatory practices, which includes claims of discrimination and recommending procedures for resolution.
Prepare reports on issues and concerns regarding non-discrimination programs, detailing its progress and practices.
Develop and implement training programs for the public sector and for city departments in the area of non-discrimination.
Make presentations to and respond to questions from City departments, public groups, media, Commissions and Government officials to educate, explain or promote the services of the Human Rights Commission, or educate interested parties on how to prevent discrimination and respond to acts of discrimination when necessary.
Perform related duties as required.