Human Resources Trainer

SeaWorld•Tampa, FL

1d•Hybrid

About The Position

Busch Gardens is a place of thrills, fun and positive, lasting memories. As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! You'll collaborate closely with our park leadership team and the training manager to support the planning and execution of various training initiatives. We're looking for someone who can deliver high-quality training and development programs at all levels, from VP to hourly Ambassadors.

Requirements

A minimum of 2 years of training experience required
Outstanding communication, interpersonal and presentation skills
Confident and outgoing presence
Ability to effectively handling multiple projects simultaneously
Excellent organizational, time management, analytical and problem-solving skills
Strong facilitation and presentation skills are required
Must be available to work varying shifts/hours based on business need, to include nights, weekends, and holidays

Nice To Haves

1 years of High volume new hire orientation facilitation preferred
Experience managing training content in a learning management system
Background in a service industry setting desired

Responsibilities

Facilitate various training programs for Ambassadors at all levels and from all divisions
Ensure a seamless transition from orientation to department and on the job training for all new or rehired Ambassadors
Support department leadership to identify training needs based on feedback from various sources, changes to processes, and other factors
Organize training manuals, materials, multimedia visual aids, and other educational materials; review for company policy updates