Human Resources Technician I - Marion Correctional Institution

State of North Carolina•355 Old Glenwood Road Mcdowell, NC

1d•$33,902 - $59,327•Onsite

About The Position

The Human Resources Technician I provides HR customer service to employees and the general public by responding to questions and sharing relevant information. The position processes, verifies, and maintains standard HR documents, including pre-employment materials and change-of-status forms; prepares and maintains HR documentation, forms, and records; and gathers information for others to review and analyze in connection with HR transactions. The position is based at Marion Correctional Institution in Marion, North Carolina, a close-custody prison for male offenders with a maximum capacity of 793. Key areas of work include leave administration; benefits and retirement coordination; personnel records management; HR reporting; payroll support; recruitment events; and processing leave-of-absence and reinstatement packages. The role handles documentation for leave types including FMLA, extended illness, paid parental leave, family illness leave, and military leave, and secures relevant federal compliance documents.

Requirements

Associate’s degree, typically in Human Resources or a relevant field, from an appropriately accredited institution, with no experience required; or a high school diploma or GED and two years of progressive experience in Human Resources.
Education must be from an appropriately accredited institution.
Complete the state application with full education history, work experience details, and applicable certificates and licenses.

Nice To Haves

Demonstrated or documented prior experience in recruitment, employment processing, and/or hiring.
Demonstrated or documented experience interpreting, applying, and communicating a variety of policies, procedures, and regulations.

Responsibilities

Provide HR customer service to employees and the general public and respond to HR questions.
Process, verify, and maintain pre-employment materials, change-of-status forms, and other standard HR documents.
Prepare and maintain HR documentation, forms, and records, and gather information for review and analysis of HR transactions.
Manage collection, processing, and submission of FMLA and ADA documentation.
Coordinate annual benefits open enrollment and facilitate employee retirement processing and offboarding.
Maintain accurate, compliant, and up-to-date physical and digital personnel files.
Generate and audit weekly and monthly HR metrics to support data accuracy and timely delivery.
Investigate and resolve employee inquiries about compensation, deductions, and payroll discrepancies.
Coordinate and execute quarterly job fairs and community hiring events.
Initiate and package leave-of-absence requests, including FMLA, extended illness, paid parental leave, family illness leave, and military leave, securing required federal compliance documents such as WH380-E and WH380-F.