Human Resources Systems Manager

County of Wake, NC•Raleigh, NC

12d•$89,331 - $160,793•Onsite

About The Position

The Human Resources Systems Manager plans and leads the strategy, implementation, and ongoing optimization of HR information technology platforms that support the full employee lifecycle. This role ensures system reliability, data accuracy, security, and seamless integration across HR applications. The ideal candidate partners closely with HR and IT teams to enhance processes, elevate user experience, and maintain compliance with organizational standards. They will also manage vendor relationships and oversee system upgrades, enhancements, and issue resolution.

Requirements

Bachelors degree in Computer Science, Information Systems, Human Resources or a related field.
Three years of experience as a systems analyst or administrator including at least two years of management experience.
Equivalent education and experience are accepted
Communicates technical information clearly and accessibly for nontechnical stakeholders across teams
Applies structured analytical thinking to identify system issues, assess process gaps, and recommend effective solutions
Leads and organizes projects with strong prioritization skills, ensuring multiple initiatives move forward successfully
Builds strong partnerships and collaborates effectively with cross-functional teams
Adapts quickly to change and maintains a continuous improvement mindset in dynamic environments

Nice To Haves

Proficiency with major Human Capital Management (HCM) cloud platforms
System configuration and administration skills, including workflows, automation, permissions, and security controls
Experience with data management, including reporting, analytics, data integrity, and audit processes.
Knowledge of system integration tools, application programming interfaces (APIs), middleware, and data exchange formats (for example: XML, JSON, SFTP).
Strong understanding of project management methods, testing cycles, change management, and release management within HR systems
Risk identification, mitigation strategies, and contingency planning

Responsibilities

Lead the Human Resources Information Technology team by creating and overseeing team’s workflow and required tasks, define goals, communicate objectives and monitor team performance
Oversee the configuration, maintenance, and optimization of HR technology platforms, ensuring data accuracy, security, and system reliability
Partner with HR, IT and ERP stakeholders to analyze process needs, recommend solutions, and implement enhancements that improve efficiency and user experience
Manage system integrations, upgrades, testing cycles, and issue resolution, coordinating with vendors and internal teams as needed
Develop and maintain documentation, workflows, and standards to support consistent system usage and compliance with organizational policies
Provide guidance and support to HR staff and end users to ensure effective adoption of HR systems and related technologies