Human Resources Support Specialist (Management Specialist)

City of Palo Alto • Palo Alto, CA

2d • Hybrid

About The Position

The Human Resources Support Specialist (Management Specialist) role is designed to provide crucial support to key HR functions and administrative tasks within the Human Resources Department. This position offers a valuable opportunity for individuals to gain hands-on experience in various HR disciplines, deliver excellent customer service, assist with special projects, perform data entry, and contribute to the day-to-day operations of the department. The HR team is committed to fostering a positive employee experience and encourages learning, innovation, and professional development. The ideal candidate will be organized, detail-oriented, proactive, possess a strong learning mindset, enjoy collaborative environments, take initiative, adapt to changing priorities, and be eager to expand their HR knowledge and skills.

Requirements

• Associate’s degree and two years of experience in technical or clerical human resources programs; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job assignments.
• Intermediate proficiency in Microsoft Office (Word, Outlook, Excel, Teams)
• Experience entering and maintaining data in an HRIS or similar database
• Accurate data entry and basic math skills
• Knowledge of electronic records and document management
• Ability to learn and use new software, databases, and technology systems as needed
• Ability to maintain confidentiality when handling sensitive HR information
• Strong verbal and written communication skills
• Detail-oriented with the ability to manage multiple tasks and priorities
• Strong customer service and interpersonal skills
• Ability to adapt to a fast-paced environment while meeting deadlines
• Demonstrates a growth mindset by welcoming feedback, adapting to change, and continuously learning
• Takes initiative, acts with integrity, and accepts accountability for results

Nice To Haves

• Knowledge of general principles, procedures, and practices related to human resources, administration, or office operations.
• Knowledge of general principles or experience in Human Resources is a plus.
• Current college student with coursework in Public Administration or a related field is also a plus.
• One full-time year of university coursework is equivalent to one year of experience.

Responsibilities

• Prepares, processes, distributes, and maintains a variety of personnel records, documents, files, logs, and/or other related human resources information.
• Responds to requests for information from employees and/or the public over the phone, in person, and via e-mail.
• Enters a variety of information into databases, compiles data, provides analysis, and prepares related reports, correspondence, and collateral materials.
• Performs administrative tasks to support and coordinate employee training, training programs and events as needed.
• Performs administrative tasks to support process improvement, website updates, and maintenance as needed.
• Provides research assistance in a variety of areas.
• Assist with special projects as assigned.
• Performs other duties of a similar nature or level.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree