Human Resources Supervisor

Mary Cariola Center • Rochester, NY

3d • Onsite

About The Position

Mary Cariola Center is seeking a Human Resources Supervisor for internal applicants only. The ideal candidate will manage and oversee all HR operations, including onboarding, pre-employment compliance, employee relations, compensation administration, and team supervision. This role requires a Bachelor's Degree and a minimum of 5 years of experience in HR. The position emphasizes Diversity, Equity, Access, and Inclusion, fostering an environment where all feel welcome and valued.

Requirements

• Bachelor's Degree
• Minimum of 5 years of experience in HR
• Ability to read, write, speak and understand English including interpreting documents such as safety rules and policy and procedure manuals
• Must be a current Mary Cariola Employee in good standing to be considered for this position

Responsibilities

• Manage and oversee all onboarding processes to ensure a consistent and positive new hire experience.
• Supervise HR Specialist(s) responsible for coordinating onboarding activities and new hire processing.
• Ensure timely completion of onboarding tasks, including documentation, orientation scheduling, and system access.
• Partner with internal departments to coordinate onboarding activities and ensure new employee readiness.
• Identify and implement improvements to onboarding processes, tools, and workflows.
• Monitor onboarding metrics and address service delivery gaps.
• Oversee execution of all pre-employment requirements, including background checks, credential verification, reference checks, and employment eligibility documentation.
• Ensure compliance with federal, state, and local employment regulations, as well as organizational policies.
• Supervise HR Specialist(s) and HR Assistant to ensure accuracy, timeliness, and completeness of compliance-related tasks.
• Maintain documentation standards and ensure audit readiness for all onboarding and employment records.
• Address and resolve routine and complex compliance issues, escalating as appropriate to the HCM.
• Recommend and implement process improvements to strengthen compliance practices.
• Serve as a point of contact for supervisors and managers on employee relations matters and workplace concerns.
• Provide guidance on performance management, conflict resolution, attendance issues, and corrective/disciplinary actions.
• Coach supervisors on appropriate documentation and consistent application of policies.
• Conduct initial reviews and fact-finding for employee relations issues and partner with the HCM on complex or escalated matters.
• Promote fair, consistent, and compliant employee relations practices across departments.
• Identify trends and recommend improvements in employee relations and policy application.
• Support the administration of compensation programs, ensuring consistent application of pay practices and organizational guidelines.
• Assist in preparing and reviewing offer details to ensure accuracy, internal equity, and alignment with established salary structures.
• Partner with the HCM to implement compensation decisions, including new hire offers, internal movements, and pay adjustments.
• Provide guidance to managers on compensation-related policies and procedures.
• Ensure compensation actions are properly documented and compliant with organizational policies and union agreements where applicable.
• Support compensation analysis activities, including data gathering for salary surveys and market benchmarking.
• Monitor compensation transactions for accuracy and consistency, identifying and escalating concerns as appropriate.
• Directly supervise HR Specialist(s) and HR Assistant, providing coaching, guidance, and day-to-day direction.
• Assign and monitor workload to ensure timely and accurate completion of tasks.
• Set performance expectations and provide ongoing feedback and development support.
• Ensure staff are trained on policies, procedures, and compliance requirements.
• Foster a collaborative, team environment.
• Collaborate with recruiters and hiring managers to ensure smooth transition from recruitment to onboarding.
• Partner with internal departments to support workforce integration and employee experience.
• Provide responsive, high-quality HR support to managers and staff.
• Escalate complex issues and risks to the HCM as needed.
• Track onboarding, compliance, and employee relations metrics.
• Identify trends and recommend improvements to processes and service delivery.
• Support reporting needs as directed by the HCM.
• Participate in implementing system and process enhancements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level