Human Resources Supervisor

City of Austin•Arlington, VA

2d•$80,490 - $102,200•Hybrid

About The Position

Under limited direction, supervise the daily operations and activities of specialized Human Resource (HR) professionals in support of management and other employee groups within the assigned department on a broad range of HR issues and decisions. This position will directly oversee Employment and Compensation, Organizational and Employee Development and Volunteer Services for the Austin Public Library. The ideal candidate must be able to exercise sound critical thinking and judgment to handle complex matters; and must possess excellent listening, problem solving, oral and written communication skills. In addition, the ideal candidate must possess strong consulting and influencing skills with the ability to build trust and maximize relationships with employees at all levels.

Requirements

Knowledge of HR and departmental processes, techniques, and methods.
Knowledge of assigned HR functional areas.
Knowledge of practices, methods, and industry trends related to coaching, program administration, management, and leadership development.
Knowledge of Federal, State, and Local laws and ordinances governing personnel and employment practices.
Knowledge of City practices, policies, procedures, statutes, and ordinances.
Knowledge of supervisory and managerial techniques and principles.
Knowledge of fiscal planning and budget preparation.
Skill in oral and written communication.
Skill in using computers and related software applications.
Skill in handling multiple tasks and prioritizing.
Skill in handling conflict and uncertain situations.
Skill in data analysis and problem solving.
Skill in planning and organizing.
Ability to maintain up-to-date knowledge/education as it relates to HR, the operations of the city, and/or its departments.
Ability to understand key, cross-functional business issues to resolve issues through conflict management and coaching.
Ability to analyze HR business needs and develop short- and long-range plans.
Ability to work with frequent interruptions and changes in priorities.
Ability to train others.
Ability to quickly recognize and analyze irregular events.
Ability to establish and maintain effective communication and working relationships with City employees and the public.
Graduation with a bachelor’s degree from an accredited college or university with major course work in a field related to job, plus five (5) years of related HR experience, including one (1) year of experience which was in a lead or supervisory capacity.
Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution.
Valid Texas Class C Driver's License
Must have the ability to read, write, and speak fluently in English.

Nice To Haves

Experience with COA Hiring and Compensation processes, including full-cycle recruitment, usage, and understanding of Workday, and experience in establishing base pay.
Demonstrated ability to plan and execute large scale training and events.
Experience developing and delivering workplace training on human resources-related topics to employees at all levels and to large groups.
Experience developing and updating policies and procedures and implementing process improvements.
Demonstrated organizational development and change management skills, highly capable of working with different leadership styles, diverse and/or complex organizational issues and structures.
Demonstrated ability to earn the cooperation and willingness of Human Resources and support staff, and other employees, by demonstrating honesty, integrity, responsibility, accountability, and dependability.
Demonstrated ability to identify and develop the strengths and areas of opportunity of direct reports in order to build skills and maximize productivity.
Demonstrated ability to foster, encourage, and motivate independent thinking by delegating tasks, duties, and responsibilities to direct reports.
PHR, SPHR, SHRM-CP, or SHRM-SCP certification or the ability to obtain within six (6) months of hire.

Responsibilities

Collaborates with and serves as strategic partner to senior leaders and management on HR programmatic analysis, with the achievement of objectives and in resolution of complex HR-related issues providing direct operational oversight, advice, and analytical support within the assigned department.
Partners with and supports senior leader(s) to implement enhancements, to improve policies and procedures, and to provide solutions and recommendations for practice and process improvements as well as operational efficiency and service quality.
Participates in the preparation and monitoring of budget and contracts/contractors and implementation of the departmental budget; and recommends and justifies capital expenditures.
Serves as a subject matter expert providing guidance and monitoring compliance with applicable systems, policies, procedures, strategies, process workflows, and regulations, and monitors compliance with policies, regulations, laws, and program objectives.
Serves as a liaison and advisor within their department and between the Human Resources Department and other City departments, agencies, and other external organizations, groups, and representatives.
Supervises implementation and administration on assigned project or process; assigns projects, sets schedules, and monitors task completion for timeliness, accuracy, and effectiveness; performs quality checks of program-related data and personnel; prepares and reviews reports to monitor and communicate performance results; and directs HR team in implementation of agreed upon actions until the problem has been resolved.
Investigates and responds to complaints from managers and employees, and makes recommendations.
Monitors program, departmental, Local, and national trends; identifies training needs and solutions; works cross-departmentally to create best practices; conducts research to support new policy and procedure development; and develops and implements standard operating practice, policy, and procedure, as necessary.
Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.