Human Resources Specialist

Booz Allen Hamilton•Norfolk, VA

37d•Hybrid

About The Position

As a professional in shared delivery, you have the experience and skills to ensure our Delivery Hub operations are effective, efficient, timely, and valuable for internal and external clients. You know how to interface with internal and external customers and leadership to understand needs and gain insight on shared delivery performance. This position is a hybrid role with a combination of working at a Booz Allen office or client site and working remotely. As part of the Workforce Administration team, you will perform administration of complex transactions, and data and records management in support of HR and HRIS functions. This includes processing complex life-cycle transactions such as manual hires, complex job changes, severance processing and calculations. Due to the nature of work performed within this facility, U.S. citizenship is required.

Requirements

2+ years of experience in customer service supporting human resources in HR administration, transactional and data management, and reporting activities
Experience with Microsoft Office programs, such as Word, Excel, and Outlook
Ability to work independently and multi-task through to completion
Ability to build strong relationships with COE partners as well as the business sectors to improve delivery
HS diploma or GED

Nice To Haves

Experience working in a Help Desk or Contact Center environment with reporting
Experience with Workday
Experience with Power Platform
Experience with applying detailed focus on data and process to ensure data integrity
Ability to use multiple applications and databases in a fast-paced environment
Ability to communicate clearly via email or phone with an emphasis on active listening skills
Possession of strong research and problem-solving skills
Bachelor's degree

Responsibilities

Responsible for the HR Reporting, Analytics, Auditing and Data Validation activities.
Work with end users to understand HR data needs and develop reports to meet those needs.
Intake for new reporting requests from business partners.
Auditing and data validation which included writing and modifying Workday audit reports.
Analyze ad hoc and reporting requests to identify needs to enhance report catalog.
Function as primary end-user support for any Workday and reporting questions.
Partner with other teams for fiscal year end (FYE) cutover activities including rescinding, processing, cancelling transactions and data validation.
Partner with compensation team on annual activities such as merit and salary cycle and bonus cycle.
Responsible for Workday release testing on all Workday enhancement releases and bug fixes.
Responsible for system issue investigation before reporting it to CIO.
Talent Acquisition support, including merging profiles in Avature, manage certain requisitions for TA employees and contractors.
User support for Workday performance management activities such as goals, pulse checks, and feedback.
Ensure sensitive information remains confidential and protects personal information when processing all transactions and addressing employee inquiries, in line with the organizations data privacy requirements.
Ensure compliance with departmental practices and applicable local, state and federal laws and regulations.
Processing Business Processes within the HR system of record.
Building Power Platform solutions to improve efficiencies.