Department Human Resources Specialist Senior

Arizona State University•Tempe, AZ

2d•$55,000 - $65,000

About The Position

Student Connection and Community (SCC), within Educational Outreach and Student Services (EOSS) at Arizona State University, is seeking an experienced, highly organized Human Resources Specialist Senior to provide comprehensive HR support to a dynamic, multi-campus student services unit. The role serves as a key resource to SCC leadership, supervisors, and staff, supporting recruitment and staffing, employee transactions, payroll, onboarding and offboarding, personnel records, compliance, and other employee lifecycle processes. The specialist works collaboratively with SCC leadership, EOSS partners, and the Office of Human Resources (OHR) to help ensure timely, consistent, and effective HR practices across the unit. SCC supports a broad portfolio of student experiences and services across ASU locations. This position supports employees working across multiple programs and locations and helps leaders and employees navigate university HR processes, policies, systems, and resources. It requires strong organizational and problem-solving skills, attention to detail, sound judgment, and the ability to manage multiple priorities independently while maintaining collaborative working relationships. The salary range is $55,000–$65,000 per year, depending on experience. The scheduled shift is Monday through Friday, 8:00 a.m. to 5:00 p.m. Flexible arrangements, including an alternative or hybrid schedule, may be available based on work and operational needs and leadership approval. The position is primarily based at the Tempe campus, with periodic travel between ASU locations.

Requirements

Bachelor's degree and three years of experience appropriate to the area of assignment or field, or an equivalent combination of experience and/or training demonstrating comparable knowledge, skills, and abilities.

Nice To Haves

Knowledge of the full recruitment and employee lifecycle.
Experience supporting recruitment, hiring, onboarding, employee changes, and offboarding.
Experience processing a high volume of HR or administrative transactions accurately and with attention to detail.
Experience supporting HR operations in a complex, decentralized, or multi-unit organization.
Experience interpreting and communicating organizational policies, procedures, and processes to supervisors and employees.
Experience prioritizing and managing multiple concurrent deadlines and requests.
Experience developing or improving administrative processes, procedures, documentation, or tracking systems.
Demonstrated ability to establish and maintain effective working relationships with leadership, supervisors, employees, and organizational partners.
Demonstrated commitment to quality customer service.
Evidence of effective communication skills.
Experience handling sensitive and confidential information.
Demonstrated ability to work independently, exercise sound judgment, and appropriately escalate complex matters.
Experience using Microsoft Excel, Outlook, Word, Google Workspace, AirTable, or similar productivity and tracking tools.

Responsibilities

Manage and coordinate full-cycle recruitment for assigned SCC positions.
Partner with SCC leadership and supervisors to identify staffing needs, position requirements, recruitment strategies, and hiring timelines.
Guide hiring managers through university recruitment and selection processes, including requisitions, searches, candidate review, interviews, selection, and hiring documentation.
Develop and maintain consistent SCC hiring resources, processes, timelines, and tools to support effective and equitable searches.
Support interview question development, search committee resources, candidate evaluation processes, and other hiring materials in coordination with university guidance.
Coordinate onboarding activities and resources and track vacancies and active searches, updating leadership on recruitment progress and anticipated staffing transitions.
Serve as a liaison among SCC leadership, hiring managers, EOSS partners, and OHR during recruitment and hiring.
Process employee transactions, including promotions, reassignments, salary changes, supplemental or additional payments, and terminations.
Ensure timely submission, tracking, and approval of HR transactions in accordance with university policies and procedures.
Provide HR support throughout the employee lifecycle, including hiring, onboarding, employment changes, performance development processes, and offboarding.
Advise SCC supervisors and employees about university HR policies, procedures, systems, and resources.
Coordinate with SCC leadership, EOSS partners, and OHR Benefits on employee benefits and leaves of absence, as appropriate.
Maintain personnel documentation and records according to university requirements and retention practices.
Support accurate and timely submission and approval of staff time entries and exceptions.
Serve as an initial resource for payroll questions and discrepancies and work with OHR and other university partners to resolve issues.
Support payroll reconciliation and prepare documentation for internal and external audit requests.
Monitor HR processes and documentation for compliance with university policies and applicable requirements.
Maintain accurate HR records, tracking tools, and unit documentation; communicate upcoming deadlines, required actions, and compliance needs to appropriate staff and leaders.
Serve as a primary HR resource for SCC leadership, supervisors, and employees, building relationships to understand program operations, staffing structures, and workforce needs.
Support consistent implementation and communication of HR practices across SCC programs and ASU locations.
Develop and maintain HR resources, process guides, tracking tools, and timelines, and identify opportunities to improve workflows, communication, documentation, and consistency.
Partner with leadership on staffing transitions, organizational changes, and evolving workforce needs.
Coordinate with EOSS and university HR partners to research and resolve questions and appropriately connect or escalate complex matters.
Participate in SCC, EOSS, and university meetings and initiatives as appropriate, representing HR operational needs and supporting collaborative planning.
Support special projects related to employee experience, staff development, organizational effectiveness, and unit operations.
Perform other duties as assigned to support SCC operations and customer service needs.

Benefits

Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
Low-cost health, dental, vision, and life insurance benefits.
Retirement program designed to promote long-term savings and provide income upon retirement.
Paid time for volunteer and professional development.
10 paid holidays and competitive vacation and sick accruals each pay period.
Wellness program for preventative health education and screenings.
Disability and leave program for income protection.
Free and confidential behavioral health services through employee assistance.
ASU discounts to sports and events, along with discounts through ASU partnerships.
Flexible work arrangements may be available in an alternative or hybrid schedule, subject to work needs, department operations, and leadership approval.