Department Human Resources Specialist Senior

Arizona State University • Tempe, AZ

20h

About The Position

Student Connection and Community (SCC), within Educational Outreach and Student Services (EOSS) at Arizona State University, seeks an experienced and highly organized Human Resources Specialist Senior to provide comprehensive HR support for a multi-campus student services unit. The position supports SCC leadership, supervisors, and employees with recruitment and staffing, employee transactions, payroll, onboarding and offboarding, personnel records, compliance, and other employee lifecycle processes. It works collaboratively with SCC leadership, EOSS partners, and the Office of Human Resources (OHR) to support timely, consistent, and effective HR practices across programs and locations.

The role requires strong organizational and problem-solving skills, attention to detail, sound judgment, and the ability to manage multiple priorities independently while maintaining collaborative working relationships. The position is primarily based at ASU's Tempe campus, with periodic travel between ASU locations. Flexible work arrangements may be available in an alternative or hybrid schedule, based on work and operational needs and leadership approval. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

• Bachelor's degree and three years of experience appropriate to the area of assignment or field, or an equivalent combination of experience and/or training that provides comparable knowledge, skills, and abilities.

Nice To Haves

• Knowledge of the full recruitment and employee lifecycle.
• Experience supporting recruitment, hiring, onboarding, employee changes, and offboarding.
• Experience processing high volumes of HR or administrative transactions accurately and with attention to detail.
• Experience supporting HR operations in a complex, decentralized, or multi-unit organization.
• Experience interpreting and communicating organizational policies, procedures, and processes to supervisors and employees.
• Experience prioritizing and managing multiple concurrent deadlines and requests.
• Experience developing or improving administrative processes, procedures, documentation, or tracking systems.
• Ability to establish and maintain effective working relationships with leadership, supervisors, employees, and organizational partners.
• Commitment to quality customer service.
• Effective communication skills.
• Experience handling sensitive and confidential information.
• Ability to work independently, exercise sound judgment, and appropriately escalate complex matters.
• Experience using Microsoft Excel, Outlook, Word, Google Workspace, AirTable, or similar productivity and tracking tools.

Responsibilities

• Manage and coordinate full-cycle recruitment for assigned SCC positions, partnering with leaders and supervisors on staffing needs, position requirements, recruitment strategies, and hiring timelines.
• Guide hiring managers through recruitment and selection processes, including requisitions, searches, candidate review, interviews, selection, and hiring documentation.
• Develop and maintain hiring resources, processes, timelines, and tools, and support interview questions, search committee resources, and candidate evaluation materials.
• Coordinate onboarding activities and resources, track vacancies and active searches, and provide leadership with recruitment progress and staffing transition updates.
• Serve as a liaison among SCC leadership, hiring managers, EOSS partners, and OHR during recruitment and hiring.
• Process employee transactions, including promotions, reassignments, salary changes, supplemental or additional payments, and terminations; track timely submission and approval.
• Support employees and supervisors throughout the employee lifecycle, including hiring, onboarding, employment changes, performance development processes, and offboarding.
• Provide guidance on university HR policies, procedures, systems, and resources, and coordinate with SCC leadership, EOSS partners, and OHR Benefits on benefits and leaves as appropriate.
• Maintain personnel documentation and records in accordance with university requirements and retention practices.
• Support accurate and timely staff time entry and approval, respond to initial payroll questions and discrepancies, and work with OHR and university partners to resolve issues.
• Support payroll reconciliation and prepare documentation for internal and external audit requests.
• Monitor HR processes and documentation for compliance; maintain accurate HR records, tracking tools, and documentation; and communicate deadlines and compliance needs.
• Serve as a primary HR resource for SCC leadership, supervisors, and employees; build collaborative relationships and support consistent HR practices across SCC programs and ASU locations.
• Develop and maintain HR resources, process guides, tracking tools, and timelines; identify opportunities to improve workflows, communication, documentation, and consistency.
• Partner with leadership on staffing transitions, organizational changes, and evolving workforce needs, and coordinate with EOSS and university HR partners to research and resolve questions or escalate complex matters.
• Participate in SCC, EOSS, and university meetings and initiatives as appropriate, and support projects related to employee experience, staff development, organizational effectiveness, and unit operations.
• Perform other duties as assigned to support SCC operations and customer service needs.

Benefits

• Tuition reduction for staff members, spouses, and dependents, available on day one.
• Low-cost health, dental, vision, and life insurance.
• Retirement program.
• Paid time for volunteer work and professional development.
• 10 paid holidays and vacation and sick leave accruals each pay period.
• Wellness program for preventative health education and screenings.
• Disability and leave program for income protection.
• Free and confidential behavioral health services through employee assistance.
• Discounts on ASU sports and events and discounts through ASU partnerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior