Human Resources Specialist I

Caliber Collision•Lewisville, TX

About The Position

Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, one of the nation's largest auto collision repair providers across more than 40 states and Caliber Auto Glass for glass repair and replacement. Caliber was recognized as the only company of its kind to make the Forbes list of "America's Best Large Employers," an honor awarded to companies with high employee satisfaction. Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra-Large Company (500+ employees) category, recognizing Caliber for going above and beyond to make a positive impact. With the purpose of Restoring the Rhythm of Your Life®, Caliber's more than 25,000 teammates are committed to getting customers back on the road safely—and back to the rhythm of their lives—every day. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry. Caliber is an equal opportunity employer that is committed to inclusion and diversity. Learn more about Caliber at caliber.com. At Caliber, our purpose is Restoring the Rhythm of Your Life®. It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday. Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process. If you need assistance or an accommodation due to a disability, you may contact [email protected].

Requirements

Basic understanding of HR principles, practices, and procedures, including recruitment, onboarding, and employee relations.
Basic excel and word.
Excellent verbal and written communication skills.
Strong interpersonal skills to build and maintain positive relationships.
Effective problem-solving and decision-making abilities.
Strong organizational and time management skills.
High attention to detail, ensuring accuracy in documentation and processes.
Ability to handle sensitive information with discretion and maintain confidentiality.
Flexibility and adaptability to respond to changing work demands.
High School Diploma required.
1-3 years of experience in a human resources role preferred.

Responsibilities

With supervision, create and process offer letters for all positions, ensuring accuracy and timely delivery.
With supervision, complete onboarding process for new team members, ensuring all necessary paperwork and orientation activities are completed.
Routinely, answer Tier 1 calls from team members and candidates, addressing questions and providing information as needed.
Prioritize and handle multiple HR transactions, promptly reporting any potential barriers to leadership.
Foster and maintain positive relationships with team members, addressing concerns and promoting a supportive work environment.
Primary contact for all team member inquiries and opportunities, providing prompt and accurate responses.
Serve as a liaison between recruiters and candidates, facilitating precise and efficient communication.
Support the overall function and goals of the department by performing other HR-related duties as assigned.

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