Human Resources Specialist (Benefits Coordinator)

City of Cullman • Cullman, AL

2d • Onsite

About The Position

The Human Resources Specialist (Benefits Coordinator) is responsible for the day-to-day administration, coordination, and support of employee benefits programs. This position ensures compliance with applicable laws and regulations while delivering responsive, accurate service to employees regarding benefits enrollment, changes, and inquiries. The role serves as a key point of contact for employees, retirees, vendors, and internal departments on all matters related to benefits.

Requirements

• Graduation from a standard senior high school or a GED is required.
• Two years’ experience in human resources is preferred.
• Municipal experience strongly desired.
• Equivalent combination of education and experience may be considered.
• Knowledge of principles and practices of human resources and benefits administration.
• Knowledge of applicable federal and state employment laws and regulations.
• Knowledge of HRIS systems and benefits administration platforms.
• Knowledge of basic accounting and payroll processes related to benefits.
• Skilled in customer service and employee relations.
• Skilled in data management, reconciliation, and reporting.
• Skilled in organization and attention to detail.
• Skilled in problem-solving and conflict resolution.
• Skilled in effective written and verbal communication.
• Skilled in complex mathematical computations and invoice reconciliation processes.
• Ability to interpret and apply complex policies, laws, and regulations.
• Ability to maintain strict confidentiality and handle sensitive information.
• Ability to manage multiple priorities and deadlines with accuracy.
• Ability to work independently while collaborating across departments.
• Ability to communicate technical benefits information in a clear, user-friendly manner.

Nice To Haves

• Associate’s degree or higher in HR, Business Administration, or related field is preferred, but not required.

Responsibilities

• Administers employee benefits programs including health, dental, vision, life, disability, retirement, CWAC, and voluntary benefits.
• Coordinates and manages new hire enrollment, qualifying life event changes, annual open enrollment processes, and discontinues benefits coverage upon employee separation.
• Serves as the primary liaison with benefits providers, brokers, and third-party administrators to resolve issues and ensure effective service delivery.
• Maintains accurate benefits records and ensures proper documentation and record retention.
• Reviews, reconciles, and pays insurance and other benefit invoices.
• Reviews, reconciles, and transfers funds for retirement contributions in both the RSA and other retirement systems.
• Processes employee status changes, such as address information across all benefit platforms.
• Updates HRIS information regarding changes to health insurance coverage for employees and dependents to ensure accurate ACA reporting.
• Coordinates with payroll to ensure accurate employee deductions and city-paid benefit processing.
• Issues invoices for the employee portion of premiums for employees who are on unpaid leave.
• Assists employees with benefits-related questions and provides clear guidance on plan options, eligibility, and claim issues.
• Provides guidance and assistance to employees navigating service and/or disability retirement processes, including eligibility requirements, documentation, and application processes.
• Ensures compliance with federal and state laws, including Affordable Care Act (ACA), Family and Medical Leave Act (FMLA), COBRA, and applicable RSA requirements.
• Prepares required reports, notices, and filings related to benefits administration, including ACA reporting, and 1095C distribution.
• Assists in the development and communication of benefits policies, procedures, and employee education materials.
• Participates in audits and ensures data integrity and confidentiality of employee information.
• Responds to information requests, such as employment verifications.
• Offers support in other HR roles such as payroll and onboarding when required.
• Assists the Director with special projects or investigations as required.
• Any other HR function as needed.

Benefits

• Equal employment and advancement opportunities
• Advancement opportunities based on merit, qualifications, and abilities
• Equal opportunities regardless of race, color, religion, sex, national origin, age, disability, or other characteristics protected by law
• Reasonable accommodation for qualified individuals with known disabilities
• Full-Time / Hourly Compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED