Human Resources Senior Director

Girl Scouts of Western Ohio•Cincinnati, OH

13d•Hybrid

About The Position

The Senior Director of Human Resources (HR) serves as a strategic business partner to the Chief Executive Officer and Executive Leadership Team and is responsible for the leadership, development, and execution of the organization's human capital strategy. The HR Senior Director provides operational leadership for all Human Resources functions and is responsible for the day-to-day administration of people practices, programs, and policies. This role partners closely with senior leadership to ensure effective delivery of HR services, maintain compliance, support employee engagement, and foster a positive workplace culture. The Senior Director oversees key human resources functions including talent acquisition and retention, employee relations, compensation and benefits administration, performance management, diversity, equity, inclusion and belonging (DEIB), employee development and engagement, compliance, and HR systems.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.
Minimum of ten years of progressive human resources experience, including at least five years of people management or HR leadership experience.
Strong knowledge of federal, state, and local employment laws and regulations.
Experience with PEO relationship management, employee relations, benefits administration, recruiting, performance management, and HR compliance.
Experience using HRIS, applicant tracking systems, payroll systems, and Microsoft Office applications.
Demonstrated ability to build strong relationships with leaders and employees at all levels of the organization.
Excellent written, verbal, and interpersonal communication skills.
Ability to manage multiple priorities and maintain confidentiality in a dynamic environment.
Must uphold and support Girl Scouts of Western Ohio’s commitment to diversity, equity, inclusion and belonging as codified in our DEI Vision Statement and values, and the Girl Scout Promise and Law.
Must possess a valid state driver's license, liability insurance and functioning vehicle for work within the Girl Scouts of Western Ohio region.
Successful completion of fingerprinting and a criminal background check as required by Ohio law.
Commitment to making a difference in girls’ lives as expressed in the Ends statements; mission and goals for girls, as noted in the Board Policy Manual.
Must maintain annual or lifetime membership in Girl Scouts at all times and an adult Girl Scout uniform (navy business attire).

Nice To Haves

Experience in nonprofit sector preferred.
SPHR, SHRM-SCP, or comparable HR certification preferred.

Responsibilities

Manage and oversee recruitment, workforce planning, hiring, onboarding, retention, and employee transition processes to ensure the organization attracts and retains qualified staff.
Partner with leadership to address current and future staffing needs while building internal talent pipelines.
Implement effective yes-to-desk and onboarding experiences to engage and inspire new employees in their roles.
Lead change management and succession planning efforts and build organizational bench strength for key leadership and critical roles.
Direct the development and administration of competitive compensation, benefits and total reward strategies.
Ensure compensation programs support organizational goals, market alignment, internal equity and employee relations.
Oversee employee benefits programs, retirement plans, and leave administration ensuring employees have access to appropriate information, resources, and assistance.
Analyze compensation and benefits benchmarking data to recommend enhancements to align with business objectives.
Design and implement leadership development, mentoring, coaching, and professional development programs that cultivate employee growth and future organizational leaders.
Create career development frameworks and career pathing opportunities that support employee engagement and retention.
Foster a culture of accountability, continuous learning, innovation, organizational effectiveness, and performance excellence.
As a member of the senior leadership team, lead employee engagement initiatives that promote a positive workplace culture and strengthen organizational commitment.
Develop communication strategies that ensure employees remain informed, connected, and engaged.
Partner with leadership to develop and implement strategies that enhance employee engagement and recognition, morale, retention, and positive workplace culture.
Serve as a cultural ambassador who reinforces organizational values and culture of belonging, and fosters collaboration across departments.
Oversee employee relations issues, policy interpretation, and corrective action processes, and provide guidance to supervisors on sensitive and complex personnel matters.
Partner with managers to resolve employee concerns, workplace conflicts, investigations, disciplinary actions, and employment-related issues.
Lead the design and administration of the organization's performance management processes.
Equip leaders with coaching tools and strategies that promote employee success, engagement, development, and accountability.
Conduct or oversee workplace investigations while ensuring consistency, fairness, and compliance with policies.
Ensure compliance with all applicable federal, state, and local employment laws and regulations.
Develop, implement, and maintain human resource policies, procedures, employee handbooks, and governance practices.
Serve as the compliance officer for Girl Scouts of Western Ohio's governance policies, Whistleblower Policy, ethics and employee-related investigations.
Plan, administer, and monitor programs that promote employee health, safety, risk management programs, and wellbeing.
Monitor regulatory changes and proactively recommend policy and process updates.
Ensure compliance with all applicable federal, state, and local employment laws and regulations and board policies.
Provide oversight of relationships with the Professional Employer Organization (PEO), benefits brokers, insurance providers, consultants, and other strategic partners.
Negotiate and manage vendor contracts and service-level agreements.
Evaluate vendor performance and ensure services align with organizational objectives and employee needs.
Maintain the integrity, accuracy, and confidentiality of employee records, HR systems, files, and reporting requirements.
Develop and manage the Human Resources Department budget and monitor expenditures.
Prepare and analyze HR metrics and reports to support informed decision-making.
Provide executive-level reports, presentations and recommendations for senior leadership.
Supervise HR staff and provide ongoing coaching, support, and professional development.
Support strategic initiatives through workforce forecasting, resource planning and change management.
Stay informed of industry best and emerging practices and employment trends.
Perform other duties as assigned.