Human Resources Representative

City of Gahanna • Gahanna, OH

7d

About The Position

Are you passionate about people, organization, and creating a positive workplace culture? The City is seeking a detail-oriented and customer-focused Human Resources Representative to support employees and departments through a wide range of human resources, payroll, benefits, recruiting, and training initiatives. As a key member of the Human Resources team, you’ll serve as the first point of contact for employees, helping answer questions related to benefits, payroll, policies, and personnel processes while delivering exceptional customer service. This role plays an important part in supporting employee success—from onboarding and recruitment activities to overseeing benefit programs, payroll deductions, and employee records. In addition, this position helps drive employee growth and organizational development by coordinating training and professional development programs across the City. You’ll assist with maintaining the Learning Management System (LMS), tracking certifications and training completion, organizing workshops and presentations, and helping ensure employees have the resources they need to succeed. This is an exciting opportunity for someone who enjoys balancing administrative precision with meaningful employee interaction. The ideal candidate is organized, adaptable, and collaborative, with strong communication skills and a commitment to confidentiality, accuracy, and continuous improvement. If you’re looking for a rewarding role where you can make a direct impact on employees and the workplace experience, we’d love to have you join our team.

Requirements

• Any combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
• 3-4 years of human resources related experience or Associate’s degree and 1-2 years of experience or Bachelor’s degree.
• Valid Ohio driver’s license with an acceptable driver’s abstract in order to meet criteria for insurability established by the City of Gahanna.

Nice To Haves

• Detail-oriented
• Customer-focused
• Organized
• Adaptable
• Collaborative
• Strong communication skills
• Commitment to confidentiality, accuracy, and continuous improvement

Responsibilities

• Support employees and departments through a wide range of human resources, payroll, benefits, recruiting, and training initiatives.
• Serve as the first point of contact for employees, answering questions related to benefits, payroll, policies, and personnel processes.
• Support employee success through onboarding and recruitment activities.
• Oversee benefit programs, payroll deductions, and employee records.
• Coordinate training and professional development programs.
• Assist with maintaining the Learning Management System (LMS).
• Track certifications and training completion.
• Organize workshops and presentations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level