Human Resources Relations Specialist

Fibre Federal Credit Union • Longview, WA

3d • Onsite

About The Position

Fibre Federal Credit Union is seeking a Full-Time Human Resources Relations Specialist to join our team at our Longview, WA office. This role will assist with employee relations and human resources matters, gathering, collecting, and maintaining documents and records required for policy development and investigations. The position is not remote.

Requirements

• Thorough understanding and proficiency in Microsoft 365 Suite required.
• The individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
• The individual maintains confidentiality, remains open to others' ideas, and exhibits willingness to try new things. Must have superior interpersonal skills and comfortably work/communicate with people at all levels within the organization; ability to get along with diverse personalities. Must display a tactful, mature, flexible, and compassionate demeanor.
• The individual speaks clearly and persuasively in positive or negative situations. The individual maintains ongoing communication with Department Manager concerning activities of the department as well as needs or problems and keeps them informed of all pertinent problems, irregularities, new developments, changes, and other important information.
• The individual edits work for spelling and grammar, presents numerical data effectively, and is able to read and interpret written information.
• The individual must be a strong team player with an outgoing, positive, can-do attitude and be comfortable with continuously changing opportunities and priorities.
• The individual prioritizes and plans work activities, uses time efficiently, and develops realistic action plans.
• The individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• The individual is consistently at work and on time (except for those cases protected by law which are outlined in the Employee Guide), follows instructions, responds to Management direction, and solicits feedback to improve performance.
• Observes Policies/Procedures - The individual sets an example in observing (following) Credit Union policies and applicable Standard Operating Procedures, as well as those in the Employee Guide.
• The individual must display a positive and professional image.
• Must be able travel between financial services centers on a regular basis.
• Must have access to an automobile and a valid driver's license with a good driving record and adequate automobile-related insurance.
• Possess high school diploma or equivalent.
• Must be bondable.

Nice To Haves

• A bachelor's degree in human resources or related field is preferred but may be substituted with a minimum of two years' Human Resources experience.

Responsibilities

• Creates partnerships with employees, supervisors, and managers to promote positive employee relations.
• Handles employment-related inquiries from employees, referring complex and/or sensitive matters to the appropriate staff.
• Serves as the initial contact and liaison for intake and assessment of employee complaints.
• Conducts initial interviews and gathers information for employee relations matters such as harassment allegations, work complaints, or other concerns; informs HR management when additional investigation is required.
• Assists in creating progressive discipline plans to monitor, review, and make suggestions for corrective actions for attendance, punctuality, conduct, and performance issues.
• Coaches and advises employees regarding Employee Guide policies.
• Runs disciplinary reports monthly and track on History Sheets.
• Prepares supervisor/manager resources and assist with trainings as needed.
• Conducts surveys, interviews, and other research related to human resources policies; collect information and reports results to HR management.
• Frequently travels to financial services centers and departments in all regions.
• Be knowledgeable of FMLA, WPFML, OFLA, PLO and any other employee leave laws.
• Maintain and update Investigation Process and Discipline Process when necessary.
• Perform routine tasks required to administer and execute human resources programs including but not limited to disciplinary matters, disputes and investigations, performance and talent management, productivity, recognition, and morale.
• Assists in employee disciplinary meetings, terminations, and investigations.
• May perform administrative and record-keeping tasks related to staffing changes, which may include layoffs, resignations, and terminations.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources and employment law.
• Reviews and approves employee performance check-ins for legal compliance and consistency prior to management presentation with employee.
• Cross-train in other positions in the department including but not limited to payroll, benefits, or leave.
• Perform other duties as assigned.

Benefits

• Competitive Salary
• Benefits Package including: 100% employer-paid health, dental, vision, life, and disability insurance for the employee.
• Paid Vacation Time.
• Paid Volunteer Hours.
• 6% 401(k) Plan Contribution.
• 10 paid holidays.
• 2 floating holidays.
• Opportunities for growth within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED