Human Resources Partner

Intuitive•Sunnyvale, CA

8d•$154,300 - $222,100•Onsite

About The Position

The HR Partner is a client-facing role that works closely with Centers of Expertise (COE), HR Business Leaders (HRBLs), business leaders, and employees to provide high-touch, face-to-face support on key HR processes. The role supports teams in resolving complex issues and tasks that require more care and support than the People Services team provides. It applies HR expertise and geographic, business-unit, and function-specific knowledge to solve talent-related problems, support recurring HR programs, and contribute to special business initiatives. The HR Partner helps deliver a positive and consistent employee experience aligned with Intuitive’s culture, core values, HR strategy, and employee value proposition. The position coaches and consults with leaders and employees, supports HR and talent programs, coordinates with People Services and COEs, and uses data and technology to identify issues and develop solutions. This role is fully onsite five days per week at the Sunnyvale, California headquarters.

Requirements

At least 8 years of Human Resources experience in a manufacturing environment.
At least 8 years of Human Resources experience in a client-facing role.
At least 8 years of experience in an HR and/or COE role, with working knowledge to apply COE interventions.
At least 5 years of experience working in a global and distributed work environment.
Ability to interact with and influence all levels of the organization, including COE and People Services leaders.
Proven ability to build trust and relationships with partners at various organizational levels.
Ability to exercise discretion, sound judgment, objectivity, professional ethics, and confidentiality.
Effective analytical, problem-solving, and decision-making skills; ability to synthesize key insights from data.
Ability to simplify complex problems and provide clarity in resolving them.
Versatile and action-oriented, with the ability to manage projects from inception through closure and meet demanding timelines.
Clear and concise communication skills, including strong facilitation and presentation skills.
Ability to build business relationships with leaders and employees across functions and business groups.
Innovative and creative approach to problem solving.
Ability to work at strategic, operational, and tactical levels on a global scale.
Excellent organizational and project/program management skills.
Familiarity and comfort working in a highly matrixed organization.
Ability to objectively coach employees and managers through complex, difficult, and emotional issues.
High change agility.
Knowledge of labor and compliance laws relevant to the geography.
Locally relevant language skills, as required by geography.
Ability to work onsite five days per week at the Sunnyvale, California headquarters.

Nice To Haves

Experience working in a shared service environment.
Bachelor’s degree in a business or HR-related field is desired.
SHRM certification is a plus, but not required.
Experience with project management.
Experience with organizational transformation and integrations.

Responsibilities

Partner with managers to build a positive employee environment emphasizing Intuitive’s culture, core values, and individual and leadership expectations.
Provide day-to-day support to HR Business Leaders serving large groups, delivering the appropriate level of support at the right time.
Partner with People Services to deliver cyclical processes and support business needs.
Act as a liaison between client groups and employee relations and People Services teams; escalate cases, identify opportunities, provide feedback, and support solutions.
Connect with Centers of Expertise to customize solutions and programs for business needs.
Lead delivery of recurring HR services and core processes, such as P&C processes and goal setting.
Coach and consult with senior management and employees to support a high-performance culture.
Build manager capability through coaching and facilitation of training programs across client groups and regions.
Guide and coach managers on merit, performance reviews, performance improvement, talent planning and development, and succession planning.
Support a sustainable and consistent employee experience aligned with HR strategy and the employee value proposition; escalate feedback to People Services as needed.
Understand business requests and collaborate with HR leaders to determine and execute suitable solutions.
Monitor local HR program performance and provide business feedback to COEs; communicate business requirements to service and COE teams.
Participate in HR projects, including recruiting, performance management, playbook development, and program and policy development and implementation.
Use data and dashboards to assess trends, identify issues and themes, and frame data-driven solutions for client groups.
Serve as the local face of HR for locations with large employee populations, providing input and escalating issues as needed.
Use technology and defined processes to deliver services globally.