Human Resources Partner

Intuitive•Sunnyvale, CA

7d•Onsite

About The Position

The HR Partner is a client-facing role that works closely with Centers of Expertise (COEs), HR Business Leaders (HRBLs), business leaders, and employees to provide high-touch support on key HR processes. The role addresses complex issues requiring more care and support than the People Services team provides, using HR expertise and geographic, business-unit, and function-specific knowledge to solve talent-related problems and support recurring HR programs and special initiatives. The HR Partner supports business leaders and employees across strategic, operational, and tactical HR matters. This includes coaching on talent and performance programs, coordinating HR services and projects, partnering with People Services and COEs, monitoring program effectiveness, and using data to identify trends and shape solutions. The position serves as the local face of HR for locations with large employee populations and is based onsite five days per week at Intuitive’s Sunnyvale, California headquarters.

Requirements

At least 8 years of Human Resources experience in a manufacturing environment.
At least 8 years of Human Resources experience in a client-facing role.
At least 8 years of experience in an HR and/or COE role, with working knowledge to apply COE interventions.
At least 5 years of experience in a global and distributed work environment.
Ability to interact with and influence all levels of the organization, including COE and People Services leaders.
Ability to build trust and relationships with partners at various organizational levels.
Discretion, sound judgment, objectivity, strong professional ethics, and the ability to maintain confidentiality.
Analytical, problem-solving, and decision-making skills, including the ability to synthesize data into key insights.
Ability to simplify complex problems and provide clarity in driving resolution.
Versatility and an action-oriented approach, including managing projects from inception through closure.
Clear and concise communication skills that translate across the organization.
Ability to build business relationships with leaders and employees across functions and business groups.
Innovative and creative problem-solving skills.
Strong organizational skills and ability to meet demanding timelines.
Ability to work at strategic, operational, and tactical levels on a global scale.
Strong facilitation and presentation skills.
Exceptional communication and interpersonal skills, with the ability to build trust, credibility, and productive relationships.
Excellent organizational and project/program management skills.
Familiarity and comfort working in a highly matrixed organization.
Ability to objectively coach employees and managers through complex, difficult, and emotional issues.
High change agility.
Knowledge of labor and compliance laws relevant to the geography.
Locally relevant language skills, as required by geography.

Nice To Haves

Experience working in a shared service environment.
Bachelor’s degree in a business- or HR-related field is desired.
SHRM certification is a plus but is not required.
Experience with project management.
Experience with organizational transformation and integrations.

Responsibilities

Partner with managers to foster a positive employee environment aligned with Intuitive’s culture, core values, and individual and leadership expectations.
Provide day-to-day support to HR Business Leaders serving large groups, providing the appropriate level of support at the appropriate time.
Partner with People Services to deliver cyclical processes and support business needs.
Liaise between client groups, Employee Relations, and People Services to escalate cases, identify opportunities, provide feedback, and develop solutions.
Connect client groups with Centers of Expertise and customize solutions and programs to meet business needs.
Lead delivery of recurring HR services and core processes, such as the P&C process and goal setting.
Coach and consult senior management and employees to support a high-performance culture.
Build manager capability through coaching and facilitation of training programs across client groups and regions.
Guide and coach leaders and employees on merit, performance reviews, performance improvement, talent planning and development, and succession planning.
Ensure a consistent, sustainable employee experience aligned with HR strategy and the employee value proposition.
Escalate feedback to People Services teams as needed.
Understand business requests and work with HR leaders to determine and execute appropriate solutions.
Monitor local HR program performance and provide real-time business feedback to COEs.
Communicate business requirements and needs effectively to People Services and COE teams.
Participate in HR projects involving recruiting, performance management, playbook development, and the development and implementation of programs and policies.
Use data and dashboards to assess trends, identify issues and themes, and develop data-driven solutions for supported client groups.
Serve as the local face of HR for locations with large employee populations, providing input and escalating issues as needed.
Leverage technology and defined processes to deliver services globally.