Human Resources Operations Manager

Siena Catholic Schools of Racine•Racine, WI

3h•Hybrid

About The Position

This role is responsible for managing the full employee lifecycle, benefits administration, payroll operations, HR compliance, onboarding/offboarding, employee records management, and preparing and submitting all HR-related governmental or Archdiocesan compliance documents while supporting leadership through data reporting, workforce administration, employee relations, and HR systems optimization and maintaining a high level of accuracy, professionalism, and confidentiality.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent professional and relevant experience.
5–7 years of experience in HR operations, benefits administration, payroll, or employee administration roles.
Experience in ADP payroll, benefits, recruitment and performance modules.
Must be a highly skilled, detail-oriented benefits and payroll administrator with additional exposure to generalist activities.
Must be highly organized, detail-oriented, and able to juggle multiple, competing priorities.
Must be highly analytical and have business and financial acumen
Must have strong written and oral communication skills including the ability to present in front of large and/or diverse audiences.
Must be able to work through sometimes sensitive or highly-charged situations with employees in a rational, logical, yet empathetic manner.
Must have a deep, demonstrated understanding of employment laws, HR compliance, regulations and statutes.
Must maintain the highest levels of confidentiality at all times and be able to negotiate, engender trust and arrive at positive outcomes for all involved within a sound legal footing for the organization.
Deep knowledge of HR technology systems.
Adept in the use of Microsoft Office products, apps and other relevant technology to communicate with employees.

Nice To Haves

Professional HR certifications such as PHR, SPHR, CEBS, or CCP preferred.
Contract management experience preferred.
Must be willing to learn about Catholic education and the role of the Archdiocese

Responsibilities

Manage and administer the full employee lifecycle, including recruitment coordination, onboarding, employee changes, leave administration, and offboarding processes.
Coordinate new hire administration, including offer letters, onboarding documentation, background checks, compliance tracking, and employee file setup.
Ensure accurate maintenance of employee records, personnel files, and HR documentation in accordance with organizational policies and legal requirements.
Oversee employee departure processes, including separation paperwork, system updates, benefits transitions, and records management.
Support managers and employees with HR-related inquiries, policies, procedures, and workplace concerns.
Administer organization-wide health and welfare benefit programs, including enrollments, qualifying life event changes, annual renewals, and employee communications.
Coordinate annual open enrollment processes and maintain ongoing benefits communication initiatives to improve employee awareness and engagement.
Serve as the primary liaison between employees, insurance providers, brokers, third-party administrators, and Archdiocesan benefits representatives.
Resolve employee benefits issues and ensure timely follow-up and escalation when necessary.
Collaborate with leadership and external providers to evaluate benefit offerings and support annual renewal planning.
Review and process payroll accurately and in accordance with established schedules and compliance requirements.
Audit payroll records and proactively identify and resolve discrepancies.
Serve as the subject matter expert for payroll systems and HR technologies, ensuring optimal system utilization and process efficiency.
Recommend and support HRIS, payroll, and process improvements to enhance automation, reporting, and operational effectiveness.
Maintain accurate payroll and workforce data for budgeting, forecasting, and reporting purposes.
Coordinate relationships with staffing agencies, recruitment vendors, insurance providers, and third-party service partners.
Negotiate and manage recruitment posting agreements and vendor-related administrative processes.
Support temporary staffing coordination and external workforce administration as needed.
Ensure vendor documentation, contracts, and related administrative records are maintained accurately and in compliance with organizational standards.
Ensure compliance with applicable employment laws and regulations, including FMLA, ADA, OSHA, workers’ compensation, wage and hour regulations, and other HR-related requirements.
Prepare, maintain, and submit required governmental, organizational, and compliance documentation and reporting, including Archdiocese of Milwaukee requirements.
Manage compliance tracking for safeguarding requirements, TB testing, background checks, and other employee credentialing requirements.
Participate in policy and procedure development, documentation updates, and operational process improvements.
Support compensation analysis, compensation surveys, and related HR reporting initiatives.
Serve as the first point of contact for employee relations matters, including attendance concerns, workplace conflicts, employee complaints, and policy interpretation.
Assist leadership with performance management administration, including review tracking, documentation review, and personnel file maintenance.
Contribute to employee communications, engagement initiatives, organizational announcements, and workforce support activities.
Build collaborative relationships with employees, managers, leadership, and external partners while maintaining professionalism and confidentiality.