About The Position

The Human Resources Operations Generalist works to execute department activities and ensure the highest standards of data integrity across the organization. In this role, you will be responsible for the execution of all types of HR data management, workforce reporting, and advanced analytics functions. As the Human Resources Operations Generalist, you will provide exceptional data-driven strategies and translate complex workforce insights into actionable recommendations to help the continued growth of our fast-paced company. A-LIGN will depend on you as the Human Resources Operations Generalist to support management, serve as a strategic thought partner who challenges assumptions with data, and own complex problems end-to-end to drive measurable business outcomes. The HR Operations Generalist will serve as a strategic thought partner who thinks critically before executing, ensuring every action is backed by data and purpose. Rather than simply taking orders, you will comfortably bring a clear point of view to the table and actively challenge assumptions with empirical evidence. Driven by intellectual curiosity, you will take complete, end-to-end ownership of complex problems, translating curiosity into actionable business outcomes.

Requirements

  • Bachelor’s degree in human resources, business or other related fields
  • 2–4 years of experience in human resources, consulting, or professional services
  • Demonstrated experience in analytics and reporting, with a solid understanding of the HR function
  • Advanced knowledge of computer software programs (e.g., MS Office and other relevant software as identified) and willingness to learn new HRIS systems
  • Confident and professional presence as is a business-facing role that regularly interacts with leaders
  • Exceptional attention to detail and a highly analytical mindset
  • Ability to identify trends, anomalies, and patterns in large data sets and translate them into clear business recommendations
  • Intellectual curiosity and a bias toward asking “why” before accepting the obvious answer
  • Ownership mindset - take problems from ambiguous question to clear recommendation without needing to be directed at each step
  • Advanced Microsoft Excel capabilities
  • Comfortable using AI tools when appropriate (e.g., Claude, Copilot) to accelerate tasks, analysis, and reporting
  • Excellent judgment in handling confidential, legal, or sensitive information

Responsibilities

  • Partner with employees and people managers on issues related to employee relations and performance management, providing thoughtful guidance in accordance with policies and procedures
  • Build, maintain, and continuously improve HR processes to support and scale the business
  • Proactively surface workforce risks and opportunities, frame the right questions, and recommend a path forward rather than waiting to be asked
  • Investigate HR data from multiple systems (HRIS, performance, engagement) with a critical eye to pressure-test the numbers, identify what they really mean, and challenge conclusions that don’t hold up to scrutiny
  • Shape HR policies and programs by bringing data, outside benchmarks, and a clear point of view to the table
  • Design and produce ad hoc and recurring HR analyses; ensure data accuracy and consistent methodology across all reporting
  • Provide HR guidance and advise leaders regarding legal and regulatory compliance of FMLA, ADA, FLSA, EEO, etc.
  • Maintain up-to-date knowledge of federal and state employment law and compliance requirements

Benefits

  • Healthcare, Dental, and Vision Benefits
  • Employer Paid Life Insurance and Disability Insurance
  • EAP - Employee Assistance Program
  • Pet Insurance
  • 401(k) Plan with Employer Matching
  • Competitive Bonus Structure
  • Home Office Reimbursement
  • Certification Reimbursement
  • Personalized Career Coaching
  • Generous Paid Time Off
  • Paid Office Closure December 25-January 1
  • Vacation Bonus
  • Summer Hours
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