Human Resources Operations Associate

HarbourVest Partners•Boston, MA

2d•Hybrid

About The Position

The Human Resources Operations Associate for the Americas Region (US/Bogota/Canada) will play a critical role supporting HR operations activities. The incumbent will play an important role keeping HR processes accurate, timely and consistent. They will partner closely with Talent Acquisition, HR, Finance and hiring managers to ensure a smooth employee and contractor experience. The ideal candidate is customer-focused, passionate about HR and recruiting operations activities and thrives on creating streamlined, efficient processes that support a best-in-class hiring and onboarding experience. They bring a continuous improvement mindset, enjoy solving operational challenges in a fast-paced environment, and are motivated by helping a growing organization scale its talent acquisition efforts effectively. This position will be a hybrid work arrangement. You will receive 18 remote workdays per quarter to use at your discretion, subject to manager approval. For example, you may choose to work in the office 4 days per week and take one remote day weekly (typically 13 weeks per quarter), leaving 5 additional remote days to be used as needed.

Requirements

Exceptional organizational skills and ability to effectively manage multiple projects, and deadlines simultaneously.
Strong attention to detail and take pride in delivering accurate, high-quality work.
Sound judgment and discretion when handling sensitive and confidential information.
Is proactive, resourceful, and continuously looks for ways to improve processes and create efficiencies.
Strong relationship building skills across all levels of an organization and partners effectively with recruiters, hiring managers, candidates, and external vendors.
Has excellent written and verbal communication skills and can represent the firm professionally.
Experience in applicant tracking systems - ideally Workday.
Embraces a team-first mindset and is willing to step in wherever needed to help the HR Operations function succeed.
Excellent written and verbal communication skills
Analytical skills to solve problems, improve efficiency, and provide solutions
Discretion and good judgment to handle confidential information
Ability to work quickly; juggling multiple workstreams
Attention to detail required
Proficiency in Microsoft Office Suite including strong Excel skills
Bachelor’s degree or equivalent experience
3-5 Years HR experience in recruiting or generalist capacity preferred

Nice To Haves

Experience and knowledge of Workday recruiting is a plus or familiarity with HRIS systems

Responsibilities

Develop offers and price new roles
Draft offer letters and confidentiality agreements; liaise with candidates on offer package
Process background checks
Prepare, coordinate, and conduct new hire onboarding, including the I-9 process
Manage the departure process including exit interviews where appropriate
New vendor management
Answer recruiting operations related questions via Workday help app
Workday entry ownership (new hires and departures)
Invoice Management
Workday testing support (Enhancements and maintenance)
Act as backup for Contractor onboarding inquiries