Human Resources & Office Manager

Goodmerch Supply•Honolulu, HI

11d•Onsite

About The Position

You're the person who notices when something's off before anyone else does. You remember the details, follow through without being asked, and somehow make the chaos feel manageable. You probably also have opinions about fonts. We are seeking a team player who loves a fun and creative work environment as our HR & Office Manager. The position requires a detail-oriented, efficient, and forward-thinking mindset. The ideal candidate will be responsible for performing various administrative and clerical tasks to support the smooth operation of our office. This role requires excellent organizational skills, the ability to multitask, and a proactive approach to problem-solving. The HR & Office Manager will play a vital role in supporting both our Goodmerch Supply and Bikinibird teams and ensuring that our office functions efficiently and effectively.

Requirements

High school diploma or equivalent.
Proven experience in an administrative role or similar position.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications.
Proficiency in Google Workspace.
Strong organizational skills with a keen attention to detail.
Excellent communication and interpersonal skills.
Ability to multitask and prioritize tasks in a fast-paced environment.
Proactive and resourceful with a positive attitude.
Ability to maintain confidentiality and handle sensitive information with discretion.
Flexible and adaptable to changing priorities and deadlines.

Nice To Haves

Knowledge of office management systems and procedures.
Certification in office administration or related field.
Experience in project management or coordination.
Payroll experience.

Responsibilities

Provide administrative support to ensure efficient operation of the office, including managing calendars, scheduling meetings, and serving as the main point of contact for all office-related items.
Serve as a primary point of contact for internal and external communications, answering phone calls, responding to emails, and handling correspondence professionally.
Organize and maintain electronic and paper files, ensuring information is easily accessible and up-to-date. Assist with document preparation, editing, and formatting.
Monitor inventory levels and order office supplies as needed. Coordinate maintenance and repair of office equipment.
Assist in preparing materials for meetings, including agendas, presentations, and handouts. Attend meetings as needed to take notes and distribute minutes. Schedule and set up conference rooms for meetings.
Manage travel partner relationships and programs. Assist team members with travel booking and book travel for them as needed.
Coordinate relationships with office vendors, service providers, and contractors. Track renewals, service requests, and vendor performance.
Coordinate office facilities needs, including maintenance, repairs, safety requirements, and workspace organization.
Maintain office systems, software subscriptions, user access, and operational procedures to support efficient business operations.
Serve as the liaison between employees and IT vendors or support providers. Coordinate equipment setup, troubleshooting requests, and technology-related onboarding/offboarding activities.
Anticipate potential problems and take proactive measures to address them. Troubleshoot issues as they arise and escalate to management when necessary.
Coordinate recruiting activities including interview scheduling, candidate communications, and applicant tracking.
Support Department Managers in onboarding new employees, and setting up new employees' computer equipment and their supply needs based on their role.
Train new hires on general setup items such as Keeper, File Storage, Asana.
Coordinate offboarding of employees and ensure all team members know their part and complete it.
Foster and work to engage all employees in events related to our company culture.
Provide HR compliance support to management.
Support the HR Team with job postings.
Manage team training materials and ensure they are properly uploaded to the portal.
Ensure all time cards are properly reviewed and approved prior to payroll.
Process payroll as requested.
Collect OFS Invoices for review/approval and process payments bi-weekly.
Work with management in understanding payroll compliance and ensuring companies are in compliance.
Coordinate employee performance review processes, including scheduling review cycles, tracking completion, and maintaining documentation.
Maintain HR systems and employee records, ensuring data accuracy and timely updates.
Assist with employee benefits administration, enrollment changes, employee communications, and coordination with benefit providers.
Maintain HR and company compliance calendars to ensure timely completion of required filings, training, reviews, and reporting deadlines.
Maintain personnel files and employment-related documentation in accordance with company policies and compliance requirements.
Coordinate internal committees, employee engagement groups, and company initiatives as assigned.
Perform other HR tasks as requested.
Support the Store Operations Team by managing tasks related to everyday functionality, including Ring Camera setup and access, Store Music accounts, Store iPads/phones, and Supply Orders.
Manage team training materials and ensure they are properly uploaded to the portal.
Support store events as needed, which may include ordering food or assisting with setup.
Perform other duties and responsibilities as assigned by management to support the overall objectives of the organization.