Human Resources Manager for Area Command (5822)

THE SALVATION ARMYCharlotte, NC
Onsite

About The Position

The Human Resources Manager for Area Command is responsible for overseeing various HR functions including recruitment, employee relations, payroll, benefits administration, and compliance. This role involves preparing and maintaining personnel records, administering HR policies, conducting investigations, and ensuring smooth HR operations within the Area Command. The position also plays a key role in staff training, budget assistance, and facility security protocols.

Requirements

  • Bachelor's degree from an accredited college or university in Business Administration, Human Relations, or related field.
  • Five years of human resources experience.
  • Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
  • Knowledge of general HR principles and best practices.
  • Ability to utilize an HRIS.
  • Ability to read, prepare, maintain, and verify financial spreadsheets in an accurate and timely manner.
  • Ability to supervise, lead, and motivate employees and to monitor work ensuring compliance with established policies and procedures.
  • Ability to plan work priorities, evaluate work performances, and provide recommendations for improving productivity and efficiency.
  • Ability to provide effective leadership to subordinates, maintain a variety of internal and external contacts and work cooperatively with superior and subordinate staff.
  • Ability to concentrate and pay close attention to detail for extended periods of time.
  • Ability to make sound decisions and resolve operational problems in the absence of an immediate supervisor.
  • Ability to effectively and efficiently work on multiple projects at the same time.
  • Ability to plan, organize, and prioritize work in order to accomplish work in compliance with quality standards and deadlines.
  • Ability to determine the most effective

Nice To Haves

  • Valid State Driver’s License

Responsibilities

  • Prepares, verifies, and submits all required paperwork for new hires, terminations, position changes, new position requisitions, transfers, FMLA, benefits and workers compensation.
  • Oversees the recruiting process, including job postings, screening applicants, conducting interviews, processing background checks, E-Verify, and requesting final approval.
  • Conducts employee orientations and coordinates with IT for new employee access.
  • Plans and develops orientation programs emphasizing program uniqueness and employee roles.
  • Ensures employees are trained in and appropriately utilize Ceridian.
  • Provides keys, fobs, name tags, and business cards.
  • Prepares and maintains accurate and up-to-date computer personnel records and ensures confidentiality.
  • Completes and submits paperwork for Christmas Seasonal employees.
  • Reviews, records, and monitors employee attendance for vacation, sick leave, personal business, and bereavement.
  • Completes and maintains employment files and updates employee HR files.
  • Responds to and processes employment verifications.
  • Administers progressive discipline procedures, consults with managers on discipline policies, and witnesses disciplinary procedures.
  • Ensures terminations are fair, consistent, and warranted, and advises managers on appropriate documentation.
  • Plans and facilitates staff meetings and trainings, including monthly All Hands meetings, policy updates, and team-building activities.
  • Conducts manager trainings on hiring practices, evaluations, employee relations, and legal issues.
  • Conducts exit interviews and ensures TSA property is returned.
  • Ensures employee performance tools are utilized and collects, reviews, and processes annual and 90-day performance reviews.
  • Provides guidance on extending orientation periods or implementing Performance Improvement Plans.
  • Maintains thorough personnel files and ensures job descriptions are up to date.
  • Serves as liaison to the Commanding Officer for staff questions and concerns.
  • Assists in budget preparation, control, and reviews budget status with department heads.
  • Maintains the Employee bulletin board for legal notices and employee communications.
  • Ensures facility security protocols are in place, communicated, and posted, and that employees are trained on them.
  • Assists the Area Commander in the development, review, revision, and enforcement of operational policy.
  • Tracks employee PTO and processes FMLA requests.
  • Tracks and communicates holidays and office closings.
  • Enters all payroll data into Ceridian for biweekly payroll, including overtime, PTO, and holidays.
  • Verifies that all employees are paid on schedule.
  • Prepares necessary payroll information for the Bookkeeper for manual checks and vendor payments.
  • Reviews and prepares Ceridian payroll reports for the Area Commander.
  • Ensures employees review and authorize their time in Ceridian before payroll submission.
  • Receives, sorts, collates, and distributes mail accurately and timely.
  • Orders office supplies and maintains inventory.
  • Educates and communicates with employees regarding The Salvation Army employee policies and procedures.
  • Conducts investigations in coordination with Area Commanders and staff.
  • Responds quickly and appropriately to OSHA and/or EEOC complaints and notifies DHQ HR immediately.
  • Assists legal counsel and DHQ with legal documentation.
  • Manages mediation and conflict resolution for staff matters.
  • Advises supervisors and department heads of policy concerns or HR issues.
  • Provides consultation for Program Directors, Department Heads, and Area Commanders in dealing with personnel issues.
  • Posts job openings, receives and reviews applications, and prescreens/interviews applicants.
  • Assists managers with recruitment and interview processes.
  • Analyzes and/or makes revision recommendations to job descriptions and submits them to DHQ HR for review and approval.
  • Processes employee-related insurance matters: benefits, accident and liability claims, workers compensation, auto, property.
  • Processes hiring, paying, and terminating of seasonal employees.
  • Reviews pension and benefit financial reports for accuracy.
  • Maintains, updates, and shares The Salvation Army “Working Together” Employee Handbook.
  • Answers telephone courteously and tactfully, greets and assists employees and external visitors.
  • Serves as a liaison for other departments, insurance providers, and divisions seeking information or services.
  • Attends HR conferences and trainings as required.
  • Performs other related work as required.

Benefits

  • FMLA
  • Workers compensation
  • Benefits
  • Pension
  • Paid holidays
  • Office closings
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