Human Resources Manager

Autism 360•Matthews, NC

27d•$50,000 - $55,000•Onsite

About The Position

Autism 360 is seeking an energetic, organized, and people-focused Human Resources Manager for its Matthews, NC center. This role is not a traditional corporate HR position; instead, it involves being a visible part of the center, supporting employees, onboarding new hires, partnering with leadership, managing employee relations, and ensuring the smooth operation of the people and administrative aspects of the center. The position offers variety, including interviewing candidates, coaching team members, addressing attendance issues, visiting potential in-home clients, and planning employee events. The ideal candidate is a people person, problem-solver, organizer, and culture-builder.

Requirements

Experience in Human Resources, employee relations, people operations, healthcare, behavioral health, or a similar people-focused role.
Approachable, professional demeanor.
Comfortable having difficult conversations.
Ability to balance empathy with accountability.
Highly organized with the ability to juggle multiple priorities.
Clear communication skills and ability to follow through on commitments.
Good judgment and understanding of confidentiality.
Initiative-taking.
Comfortable being on your feet and interacting with employees throughout the center.
Comfortable driving to potential client homes within the required travel area.
Valid driver's license.
Reliable transportation.

Nice To Haves

Enjoy a fast-moving environment where every day may look a little different.
Enjoy a fast-moving environment where every day may look a little different.

Responsibilities

Serve as the primary HR resource for employees and center leadership, balancing employee support with the operational needs of an ABA center.
Manage employee relations and performance, including building relationships, providing coaching, addressing attendance and performance issues, facilitating corrective actions, and partnering with leadership on complex employee matters.
Oversee recruiting and onboarding processes, including interviewing candidates, coordinating candidate visits, conducting new-hire orientations, welcoming new employees, and ensuring they have necessary resources.
Support training and development by tracking assessments, competencies, and training milestones, and supporting ongoing employee development.
Contribute to center operations and safety by maintaining a visible presence, identifying safety or operational concerns, supporting incident reporting, coordinating facility needs, and ensuring an organized and welcoming environment.
Enhance the employee experience by fostering a positive center culture through communication, recognition, appreciation activities, and consistent HR support.
Provide cross-functional support by partnering with Clinical Leadership, Recruiting, Scheduling, Intake, and Corporate HR.
Support attendance and staffing concerns, PTO coordination, incident reporting, onboarding, performance management, and center operations.
Conduct in-home evaluations for potential clients and families, representing Autism 360 and ensuring a positive first experience.