Human Resources Manager

UFCW EMPLOYERS BENEFITS PLANS OF NORTHERN CA • Concord, CA

24d • $110,000 - $160,000 • Onsite

About The Position

Manages key Human Resources functions with primary responsibility for Employee Relations, workplace investigations, performance management, and HR compliance for union-represented and non-union employees. Provides leadership and oversight of Payroll and Office Services and supports Labor Relations activities in a collectively bargained environment. This highly visible role serves as a key partner to the Senior Director of Human Resources, leads major employee and labor relations matters, and oversees Payroll and Office Services. It offers broad organizational exposure, meaningful autonomy, and the opportunity to strengthen HR programs in a complex, mission-driven environment.

Requirements

• Bachelor’s degree from an accredited college or university in Human Resources, Business, Labor Relations, or a related field, plus five or more years of progressively responsible Human Resources experience.
• An equivalent combination of relevant education and experience may be considered.
• Required experience includes Employee Relations to include workplace investigations.
• Prior people-leadership experience is also required.
• Demonstrated ability to advise leaders, prepare defensible documentation, manage sensitive matters with discretion, and balance employee experience with organizational risk and operational needs.
• Knowledge of employment and labor laws and regulations.
• Knowledge of principles and best practices of human resources management.
• Knowledge of applicable policies and procedures governing the hiring, employment and separation of employees.
• Skill in exercising a high degree of initiative, judgment, discretion and decision making to integrate organizational priorities, meet deadlines, and achieve objectives.
• Skill in creating and establishing criteria, techniques, and methodologies to resolve ongoing or unprecedented problems or situations for the Division, Department, or the organization as a whole.
• Skills in conflict resolution and mediation.
• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships with co-workers and union representatives.
• Ability to plan, develop and coordinate multiple projects.
• Ability to present ideas effectively, orally and in writing.
• Ability to lead with vision and demonstrate strong leadership qualities.
• Ability to take initiative and drive organizational excellence.
• Ability to develop and implement managerial policies and prioritize the needs of the department.
• Ability to work effectively in a team environment.
• Ability to handle confidential information with discretion and tact.
• Ability to interpret and apply policies and procedures, applicable state and federal laws, and collective bargained agreement provisions.
• Ability to influence others.
• Strong analytical and problem-solving skills.
• Proficiency in the use of (or ability to learn) personal computer software or systems applicable to the essential functions of the job, which may include any or all of the following: email/calendar software, internet/intranet browsers, word processing, spreadsheets, database software, and various systems or software used by office.

Nice To Haves

• Certification in Human Resources (e.g., SPHR from HRCI and/or SHRM-SCP).
• Labor Relations in a collectively bargained environment.

Responsibilities

• Serve as the senior HR leader in the absence of the Senior Director of Human Resources and handle delegated matters within established authority.
• Model the organization’s Core Values of Trust, Integrity, Respect, Teamwork, Empathy, Commitment, Financial Prudence, and Innovation, and promote a culture that is humble, collaborative, accountable, and results-oriented.
• Lead, coach, and develop the Human Resources Payroll Administrator and Human Resources Office Services Coordinator. Set priorities, clarify accountability, review performance, and maintain a cohesive team focused on accurate, timely, and service-oriented results.
• Conduct regular one-on-one meetings with direct reports to communicate priorities, remove barriers, provide feedback, and support professional development.
• Advise leaders on Employee Relations matters involving performance, conduct, policy interpretation, discipline, and separation. Participate in disciplinary meetings, and terminations, escalating the most complex or high-risk matters to the Senior Director of Human Resources.
• Oversee exit interviews, identify themes, and recommend practical retention and employee-experience improvements.
• Administer and interpret HR policies, collective bargaining agreements, and applicable federal and California employment laws.
• Support Labor Relations matters involving union-represented employees, working in partnership with the Senior Director of Human Resources. Develop effective working relationships with union representatives and shop stewards; assist with grievances, disciplinary matters, grievance responses, letters of understanding, and Board of Adjustment proceedings.
• Assess workplace conduct and performance concerns; determine appropriate corrective action; prepare clear disciplinary documentation; and recommend action plans, suspensions, or terminations based on the facts, applicable policies, collective bargaining agreements, and past practice.
• Coach leaders to apply policies, expectations, and corrective action fairly and consistently.
• Develop and deliver practical HR training for leaders, including employee relations, performance management, timekeeping, ADP processes, and management procedures.
• Respond to questions regarding HR policies, procedures, employment practices, and collective bargaining agreement provisions.
• Maintain current knowledge of employment and labor law developments and communicate actionable updates to appropriate stakeholders.
• Conduct impartial workplace investigations, involving employee complaints, policy violations, misconduct, harassment, discrimination, and retaliation; escalate particularly complex or high-risk matters to the Senior Director of Human Resources as appropriate.
• Manages workplace accommodation (ADA, FEHA, Religious, etc.) to include interactive process, determinations, and documentation. Escalates complex decisions to Senior Director of Human Resources.
• Provide management oversight of workplace safety activities, including the Workplace Violence Prevention committee.
• Provide management oversight of Payroll and Office Services operations. Establish priorities, review controls and work product, monitor deadlines, ensure appropriate segregation of duties, and escalate material compliance or accuracy concerns.
• Oversee payroll-related compliance and administration, including retirement plan contributions, ACA reporting, W-2 processing, payroll reconciliations, recurring payroll bills, timekeeping procedures, and audit readiness. The Human Resources Payroll Administrator remains responsible for day-to-day processing.
• Oversee Office Services activities, including access cards, keys, physical access controls, records, facilities coordination, and related standard operating procedures.
• Oversee employee events, recognition initiatives, and culture-building activities in partnership with the Human Resources Office Services Coordinator.
• Champion the mission, vision, Core Values, culture, employee engagement surveys, and action-planning process.
• Performs other duties as assigned.

Benefits

• Full benefits package (medical: Kaiser or Blue Shield, dental, vision, life insurance, death benefit, member assistance program) with no premiums for employee and low premiums for dependents
• 401(k) match and individual consulting with pension consultant
• Defined Benefit Pension Plan
• Generous Vacation (starting at 3 weeks up to 6 weeks) and Sick Time
• Generous Holidays (11.5 paid days per year)
• On-site free gym in Concord
• Complimentary coffee services everyday
• Free parking
• Mileage and toll reimbursed

What This Job Offers

• Job Type: Full-time
• Career Level: Manager