Human Resources Manager

Terranea Resorts•Rancho Palos Verdes, CA

24d•$73,000 - $76,000•Onsite

About The Position

The Human Resources Manager is responsible for administering and managing the Human Resources operation, as well as meeting established financial expectations and quality standards. This includes keeper of the culture, associate relations, recruiting, training & development, and administration.

Requirements

Minimum of 2-5 years in a Human Resources role.
Strong knowledge of employment practices and applicable labor laws.
Must be able to handle multiple tasks in a fast-paced environment
Computer literate in Microsoft Word, Excel, Windows and with the ability to learn HRIS systems
Fluency in English. Other languages are a plus.
Ability to understand quality management practices and teaches others.
Team Oriented
Work with little to no supervision
Strong decision making and good judgment skills
Proper telephone etiquette
Knowledge of all Microsoft Office programs, required

Nice To Haves

Experience developing HR policies and employee engagement programs
Expert knowledge of government regulations pertaining to HR – Wage & Hour, record keeping, etc.
Experience and/or knowledge of hotel business preferred but not required.
HotSOS, Revinate, UKG (HRIS), iCIMS (ATS), Birchstreet, Benefit Hub, and Leapsome knowledge, preferred

Responsibilities

Maintain complete knowledge of and comply with all resort policies/procedures/standards
Resolve internal guests (associates) grievances ensuring satisfaction
Ensure high standards of personal appearance and grooming of staff
Design and update training materials, manuals, job aids, and SOPs to ensure consistency and clarity across departments.
Support compliance training, including harassment and human trafficking prevention, safety, food safety, and regulatory requirements.
Provide guidance to managers in coaching, counseling and disciplinary actions
Oversees annual compliance internal audits, associate engagement surveys and national certifications
Develop and maintain all communication to associates
Oversee and work with HR Coordinator in administration of UKG data entry
Oversee Performance Management and ensure performance evaluations are conducted in a timely manner for all associates
Assist with recruiting and onboarding of new hires
Assist with new hire employee orientation
Assists with coordinating associate engagement events
Participate in strategic planning including staffing, training and financial objectives
Attend monthly departmental meetings and daily line ups to enhance quality training
Assist with recruitment and interviewing, if necessary
Assist in all other HR generalist duties as assigned