Human Resources Manager

DuraServ Corp•Coppell, TX

9d•Onsite

About The Position

DuraServ is seeking an HR Manager to serve as a trusted partner to line managers and teams within a fast-moving, acquisition-driven organization. This on-site role in Coppell, TX, involves translating HR policies into practice, advising managers on employee relations, driving adoption of new programs, and utilizing HCM data to identify trends. The HR Manager will also play a key role in acquisition integrations, ensuring acquired employees are integrated into the DuraServ culture. This position reports to the Director of Human Resources and requires up to 20% business travel.

Requirements

7+ years of progressive HR or related business experience, including demonstrated experience supporting line managers and executing HR programs within a centralized or shared-services model.
Demonstrated experience with HCM or HRIS platforms, digital workflows, case or service management tools, workforce reporting, Microsoft 365, and employee-relations support.
Experience supporting acquisitions, integrations, rapid organizational growth, or other significant business changes.
SHRM or HRCI certification preferred.

Nice To Haves

Bachelor's degree in human resources, business administration, or a related field; equivalent combination of education and experience considered.
Professional certification from SHRM, HRCI, or a comparable credentialing organization.
Background in industrial services, field service, or multi-location organizations where HR delivery is distributed across a geographically dispersed workforce.

Responsibilities

Build trusted partnerships with line managers and teams by understanding operational needs, translating HR programs into practical actions, and delivering responsive, consistent support within the centralized HR service model.
Advise managers on workforce and employee-relations matters using active listening, structured problem-solving, and sound professional judgment — documenting issues and escalating higher-risk matters appropriately.
Guide managers through talent processes — onboarding, performance management, talent reviews, succession planning, development, engagement, and retention — using approved tools and decision criteria.
Execute HR processes, programs, tools, and policies developed by specialist teams, following established standards while providing practical feedback to improve effectiveness and the manager experience.
Use HCM and HRIS platforms, digital workflows, case management tools, dashboards, and workforce reports to manage transactions, maintain accurate records, monitor service delivery, and develop data-informed recommendations.
Apply employment requirements, company standards, service levels, and process controls to daily work — identifying recurring issues and supporting root-cause analysis and continuous improvement.
Drive manager and team adoption of new or updated HR programs, processes, and technologies through clear communication, coaching, change reinforcement, and follow-up.
Support assigned HR activities for acquisitions, integrations, reorganizations, and rapid growth initiatives by assisting acquired employees integrate into the DuraServ culture and ways of working.
Engage in corporate social responsibility initiatives and recognition programs that reinforce company values and strengthen the team member experience across a distributed workforce.