Human Resources Manager - Childcare Service
About The Position
Jovie Nannies + Sitters, a full-service childcare resource since 2001, is seeking a Human Resources Manager for its Syosset - Port Washington location. The role embodies Jovie’s Core Values: Can Do, Results Matter, Leave it Better. The Human Resources Manager will lead, manage, and be accountable for caregiver supervision and retention, including scheduling and needs analysis, as well as recruiting new employees through job postings, application reviews, phone screens, interviews, and reference checks. This role also involves implementing the Care Giver Promise with employees, ensuring consistent performance review of daily timesheets, availability updates, communication, and general employee behavior. Additionally, the manager will respond to family inquiries, perform ongoing delivery strategy for family customers, co-lead orientation and onboarding with the placement manager, and coordinate/manage employee meet-ups, trainings, and events. Consistent use of the My Jovie system for scheduling, communication notes, order creation, and profile updates is expected. The role will also assist the placement manager during peak periods and with achieving revenue, billing, and gross margin goals.
Requirements
- Bachelor's Degree Required
- Childcare experience required
- Computer and technology proficient with demonstrated aptitude using Microsoft Office or other business applications and software
- Must reside on Long Island or Queens, NY
Nice To Haves
- Experience as a caregiver, nanny, or day care center teacher (including infant care) preferred
- Sales and customer service experience preferred
Responsibilities
- Supervision and retention of caregivers including scheduling and ongoing needs analysis
- Recruiting new employees, including job postings, reviewing applications, phone screens, interviews and reference checks
- Implementation of Care Giver Promise with employees to include consistent performance review of daily timesheets, updated availability, communication and general employee behavior
- Respond to family inquiries and perform ongoing delivery strategy for family customers
- Co-leading orientation and onboarding process with placement manager
- Coordinating, running and management of ongoing employee meet-ups, trainings and events
- Consistent use of My Jovie system tools to include scheduling, communication notes, order creation, family/employee profile updates
- Assist placement manager with responsibilities during peak periods, achievement of bi-weekly revenue, billing and gross margin goals and hours
Benefits
- Possible quarterly and annual performance bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
