Human Resources Manager

CarParts.com•Jacksonville, FL

15d•Onsite

About The Position

The HR Manager will serve as a strategic business partner and operational HR leader for a high-volume warehouse environment. This role is responsible for driving talent strategy, workforce planning, employee relations, leadership development, and HR operational excellence across the site. The ideal candidate brings a deep background in distribution, logistics, or manufacturing, with proven experience supporting large hourly workforces and partnering with operations leaders to drive performance, culture, and engagement. 

Requirements

Bachelor’s degree in human resources, Business, or related field.
7+ years of progressive HR experience, including at least 3 years supporting warehouse, logistics, distribution, or manufacturing operations.
Strong knowledge of employment law, HR best practices, and labor-intensive workforce dynamics.
Demonstrated success in influencing and partnering with senior operations leadership.
Experience leading HR teams and supporting multi-shift environments.

Nice To Haves

SHRM-CP/SHRM-SCP or PHR/SPHR certification.
Experience in high-volume distribution centers (500+ employees).
Background with continuous improvement, lean principles, or safety-focused environments.

Responsibilities

Partner with the Director of Operations and operations leadership to align HR strategies with business objectives.
Lead workforce planning, staffing strategies, and talent forecasting to meet operational demands.
Drive organizational design, change management, and long-term capability building for warehouse teams.
Provide expert guidance on complex employee relations issues, investigations, and conflict resolution.
Ensure compliance with all federal, state, and local employment laws and company policies.
Develop and maintain strong relationships with hourly and salaried employees to promote a positive workplace culture.
Leverage data and KPIs to drive decisions on turnover, productivity, and labor planning.
Utilize metrics and analytics to improve VCPU performance, partnering closely with operations leadership to identify labor efficiency opportunities and execute corrective actions.
Oversee HR processes, including onboarding, attendance management, leave administration, and HRIS accuracy.
Partner with payroll, safety, and operations teams to ensure seamless HR service delivery.
Lead recruitment strategies for exempt and non-exempt warehouse roles, including seasonal ramp-ups.
Drive performance management processes, leadership coaching, and succession planning for operational leaders.
Facilitate training programs that strengthen supervisor and manager capability, including safety, communication, and people leadership.
Champion employee engagement initiatives to improve morale, build trust, and reduce turnover.
Lead recognition programs, site communication strategies, and culture-building efforts.
Support diversity, equity, and inclusion initiatives across the warehouse environment.