Human Resources Manager

Polk County•Balsam Lake, WI
•Hybrid

About The Position

Reporting to the General Government Director, The Human Resources Manager is responsible for leading and managing key human resources programs and services that support the organization’s workforce and strategic priorities. This position serves as a trusted advisor to managers and organizational leaders and provides leadership in employee relations, performance management, recruitment, employee development, HR compliance, benefits, HR operations, and other assigned HR programs. The HR Manager works independently; exercises sound judgment, manages complex and sensitive employee matters, and translates organizational needs into effective HR practices. The position supervises HR staff and is responsible for establishing priorities, ensuring consistent application of HR policies and practices, and continuously improving HR services.

Requirements

  • Bachelor’s Degree in Human Resources or closely related field
  • Five (5) years’ work experience in a directly related professional capacity
  • Demonstrated knowledge of human resources best practices and principles

Nice To Haves

  • Master’s Degree from an accredited college or university in Human Resources, Management, Business Administration, or closely related field
  • Demonstrated knowledge of public sector human resources practices and principles
  • SHRM, HCRI, or PSHRA certification

Responsibilities

  • Manage assigned areas of the Human Resources function.
  • Supervise, coach, and develop HR staff.
  • Ensure HR services are delivered consistently, efficiently, and with a high level of customer service.
  • Partner with the General Government Director and organizational leadership to establish HR priorities and initiatives.
  • Manage the HR budget under the direction of the General Government Director.
  • Represent Human Resources on organizational committees, projects, and initiatives as assigned.
  • Advise and coach managers regarding effective performance expectations, feedback, documentation, and accountability.
  • Monitor completion and effectiveness of performance management activities.
  • Identify organizational trends and recommend improvements to the performance management approach.
  • Ensure recruitment processes are fair, consistent, efficient, and compliant with applicable requirements.
  • Monitor recruitment activity, staffing trends, and key metrics.
  • Support workforce planning and organizational staffing initiatives.
  • Oversee recruitment, selection, onboarding, orientation, and retention initiatives to attract and retain qualified employees.
  • Support employee engagement initiatives and organizational culture efforts.
  • Support retention initiatives and identify opportunities to improve the employee experience.
  • Identify organizational and leadership development needs.
  • Oversee employee and manager training programs.
  • Develop or facilitate training related to HR policies, performance management, workplace conduct, leadership, and other organizational priorities.
  • Interpret and apply HR policies and procedures and provide guidance to managers and employees.
  • Develop, revise, and implement HR policies and procedures in partnership with the General Government Director and organizational leadership.
  • Monitor compliance with applicable federal, state, and local employment requirements.
  • Administer the County’s classification and compensation program.
  • Conduct market analyses and recommend compensation adjustments.
  • Oversee employee benefits programs in coordination with vendors and brokers.
  • Evaluate benefit plan performance and recommend improvements.
  • Partner with the General Government Director on compensation strategy and significant compensation issues.
  • Monitor trends in turnover, recruitment, absenteeism, employee relations, performance, and other workforce measures.
  • Translate HR data into meaningful insights and recommendations.
  • Prepare reports and presentations for HR leadership and organizational leaders.
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