Human Resources Manager

Crossroads YMCA•Crown Point, IN
•Hybrid

About The Position

Where culture meets accountability, and everyday leadership decisions shape lasting impact. This role is part of a mission-driven nonprofit environment focused on strengthening community through youth development, healthy living, and social responsibility. It requires both strategic HR expertise and hands-on employee relations leadership in a multi-site organization. This is not a purely advisory HR role, you will be actively involved in guiding leaders, addressing employee concerns, and supporting real-time people decisions that impact staff and culture.

Requirements

  • Bachelor’s degree in HR, business, organizational leadership, or related field
  • 3+ years of progressive HR experience with strong employee relations focus preferred
  • Experience with investigations, performance management, and leader coaching
  • Strong judgment, discretion, and ability to handle confidential matters
  • Ability to influence leaders and provide direct, respectful feedback
  • Working knowledge of employment law and HR best practices

Nice To Haves

  • SHRM-CP, SHRM-SCP, PHR, or SPHR preferred

Responsibilities

  • Coaching and advising managers through the full employee lifecycle, including onboarding, performance management, corrective action, employee concerns, and separations
  • Helping leaders practice “compassionate accountability” by setting clear expectations and addressing performance issues consistently and fairly
  • Reviewing employee relation situations and decisions to ensure fairness, consistency, compliance, and alignment with organizational standards
  • Conducting and supporting workplace investigations, including documentation, interviews, and outcome recommendations
  • Identifying risk in employee relation matters and escalating appropriately when issues involve harassment, discrimination, safety concerns, or legal exposure
  • Building leadership capability through coaching, feedback, training, and practical HR guidance
  • Supporting consistency across departments by reviewing documentation, identifying trends, and reinforcing policy application
  • Partnering on organizational initiatives including workforce planning, culture development, and employee experience improvements
  • Staying current on employment laws and translating that knowledge into practical guidance for leaders

Benefits

  • Access to UnitedHealthcare Medical coverage
  • Complimentary dental and vision care for employees
  • Free Long-Term Disability (LTD) and Life Insurance coverage
  • Generous Paid Time Off (PTO) policy
  • 12% employer contribution to retirement savings
  • Complimentary family membership
  • 50% off most programs
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