Human Resources Manager

Crossroads YMCA•Crown Point, IN

19d•Hybrid

About The Position

Where culture meets accountability, and everyday leadership decisions shape lasting impact. This role is part of a mission-driven nonprofit environment focused on strengthening community through youth development, healthy living, and social responsibility. It requires both strategic HR expertise and hands-on employee relations leadership in a multi-site organization. This is not a purely advisory HR role, you will be actively involved in guiding leaders, addressing employee concerns, and supporting real-time people decisions that impact staff and culture.

Requirements

Bachelor’s degree in HR, business, organizational leadership, or related field
3+ years of progressive HR experience with strong employee relations focus preferred
Experience with investigations, performance management, and leader coaching
Strong judgment, discretion, and ability to handle confidential matters
Ability to influence leaders and provide direct, respectful feedback
Working knowledge of employment law and HR best practices
Must reside within the Association service area

Nice To Haves

SHRM-CP, SHRM-SCP, PHR, or SPHR preferred

Responsibilities

Serve as a trusted partner to operational leaders and staff by coaching and advising managers through the full employee lifecycle, including onboarding, performance management, corrective action, employee concerns, and separations.
Help leaders practice “compassionate accountability” by setting clear expectations and addressing performance issues consistently and fairly.
Review employee relation situations and decisions to ensure fairness, consistency, compliance, and alignment with organizational standards.
Conduct and support workplace investigations, including documentation, interviews, and outcome recommendations.
Identify risk in employee relation matters and escalate appropriately when issues involve harassment, discrimination, safety concerns, or legal exposure.
Build leadership capability through coaching, feedback, training, and practical HR guidance.
Support consistency across departments by reviewing documentation, identifying trends, and reinforcing policy application.
Partner on organizational initiatives including workforce planning, culture development, and employee experience improvements.
Stay current on employment laws and translate that knowledge into practical guidance for leaders.