HUMAN RESOURCES MANAGER, UNIVERSITY OF KENTUCKY, LEXINGTON KENTUCKY

Compass Group•Lexington, KY

4d•Onsite

About The Position

SSC Services for Education is seeking an HR Manager to provide field and corporate support with an emphasis on associate relations, front-line associate recruitment, training, and diversity. This role serves as a point of contact for policies, procedures, and programs related to these areas. SSC Services for Education is a Nationwide Best in Class Facility Service Provider and a member of Compass Group, North America. They focus on empowering associates and fostering a culture of greatness.

Requirements

Two to five years multi-unit HR generalist and associate relations experience.
Experience in a high customer contact setting.
Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community.
Ability to work with mathematical concepts such as probability and statistical inference.
Ability to define problems, collect data, establish facts and draw valid conclusions.

Nice To Haves

Bachelor’s degree (B.A.), Masters preferred
SPHR/PHR Certification preferred

Responsibilities

Coordinates and conducts management training related to terminations, sexual harassment, and performance management.
Investigates and advises management on the appropriate resolution of associate relations issues.
Coordinates and conducts exit interviews to determine reasons behind separations.
Makes recommendations to reduce absenteeism and turnover.
Represents the organization at personnel-related hearings and investigations as needed.
Supports the internal customer survey and associate satisfaction interpretation/feedback process.
Attends Operational meetings to increase HR visibility, conduct classroom training, provide assistance, and implement account HR initiatives.
Coordinates and conducts management training related to interviewing, selection, and hiring.
Assists managers in developing and implementing recruitment plans to increase qualified applicant flow.
Provides support and tools to unit management to build relations and make presentations at schools, organizations, community associates, and job fairs regarding the organization and opportunities.
Supports SSC sector and provides direct assistance and support in critical markets.
Identifies critical needs areas and takes appropriate steps to rectify problems.
Coordinates and conducts new hire orientation and management training related to these areas.
Conducts HR Assessments.
Prepares and presents HR-related topics at Field Operations Workshops for HR Training and Development.
Regularly conducts HR-related training such as Sexual Harassment, Progressive Discipline, and HR 101.
Supports Preferred Employer objectives and HR business plan by attending and participating in operational meetings.