Human Resources Information Systems (HRIS) Specialist

Kentro

3d • Remote

About The Position

Kentro is hiring a Human Resources Information Systems (HRIS) Specialist to support the USAID Human Capital and Talent Management (HCTM) / Human Resources Transactional Services (HRTS) contract. This position is part of the Data and Processing Division within the Office of Human Resources and combines human resource management knowledge with technical expertise in HR systems operations, data management, and process automation. The team supports agency-wide HRIS for both Civil Service and Foreign Service human capital programs. The primary focus of this role is the ongoing maintenance and transition readiness of the Agency’s HRIS portfolio. Responsibilities include ensuring system reliability, supporting sustainment activities, and preparing systems and data for transition. The role requires strong skills in data extraction, validation, and analysis to support operations, reporting, and transition planning. The HRIS Specialist serves as a technical point of contact for assigned functional areas and collaborates closely with subject matter experts to ensure data integrity, execute data extracts, and analyze data flows. The role also supports transition activities, including data preparation and validation for migration, system decommissioning, cutover support, and maintaining continuity of operations. Additionally, this position is responsible for developing and maintaining system documentation and knowledge management resources. This includes documenting system configurations, data structures, business processes, and standard operating procedures to support sustainment, knowledge transfer, and continuity during and after transition.

Requirements

• Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field.
• At least 7–10 years of experience in federal HR, HR technology, or HRIS program management.
• 3 - 5 years of experience with using National Finance Center (NFC) applications, such as NFC Mainframe, EPIC, Insight, SALL, and Reporting Center.
• Strong understanding of HR processes, HR data, and federal HR systems.
• Strong analytical and problem-solving skills, with attention to detail and data accuracy.
• Demonstrated ability to perform complex data analysis, extraction, and validation using HRIS tools and reporting platforms.
• Familiarity with data migration concepts, including data mapping, transformation, and reconciliation.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Effective organizational, interpersonal, and communication skills, both written and verbal.
• Previous exposure to project-related activities through active participation in system-related projects.
• Ability to document systems, processes, and data structures clearly and comprehensively for both technical and non-technical audiences.
• Demonstrated experience with National Finance Center (NFC) systems, including strong working knowledge of HR Connect (or EmpowHR)
• Hands-on experience with HR Connect administration, including user provisioning, access management, and audit/control support
• Proven ability to troubleshoot processing errors, identify root causes, and coordinate timely resolution
• Strong experience with NFC reporting tools (e.g., NFC Insight), including the ability to run, modify, and interpret reports
• Experience with data extraction, validation, and ensuring data accuracy across HR systems
• US Citizen or Green card holder
• Willing and able to obtain and maintain Public Trust Clearance
• Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents
• If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully.

Nice To Haves

• Project management experience a plus.
• Experience with HRConnect or other PeopleSoft systems, Staffing, and eOPF preferred.
• Experience with Google Sheets and Docs preferred.
• Experience using case management tools (e.g., ServiceNow) to manage and respond to user inquiries preferred.
• Experience with Tableau preferred

Responsibilities

• Applies Human Resources principles, concepts, methods, and practices to support and administer agency-wide HRIS services for both Civil Service and Foreign Service programs.
• Ensures the stability, reliability, and ongoing operation of HR systems within the Agency’s HRIS portfolio.
• Provides technical expertise to support system sustainment. Identifies and resolves system issues, including data discrepancies, processing errors, and system performance concerns.
• Performs complex data extraction, querying, validation, and analysis to support reporting requirements, audits, and transition activities. Develops and maintains repeatable data extraction processes and ensures data accuracy, integrity, and consistency across systems.
• Produces recurring and ad hoc reports and statistical analyses from HRIS platforms. Conducts data quality assessments and reconciliation activities to identify and resolve inconsistencies across systems.
• Serves as a system administrator for assigned systems, including managing user access, configuring system tables, and supporting security-related activities.
• Supports review, testing, and implementation activities related to system changes, patches, and updates required to maintain system operations. Collaborates with stakeholders to ensure minimal disruption to business processes.
• Coordinates and resolves user issues and requests, providing timely and effective customer support. Communicates system updates, outages, and issues to stakeholders.
• Develops, maintains, and delivers user guidance and training materials to support effective system use.
• Develops, maintains, and organizes comprehensive system documentation and knowledge management resources, including standard operating procedures, data dictionaries, system configurations, interfaces, and transition artifacts (e.g., runbooks, data extraction guides, system inventories). Ensures documentation is current, complete, and supports sustainment, transition readiness, and effective knowledge transfer.
• Serves as a liaison with internal and external stakeholders, including HR offices, payroll, CIO organizations, and system vendors.
• Supports execution of HRIS transition activities, including data migration, system decommissioning, and cutover planning.
• Prepares, extracts, transforms, and validates data for migration to target systems.
• Performs data mapping and supports reconciliation between legacy and target systems.
• Assists with development and execution of transition plans, timelines, and milestones.
• Ensures compliance with federal records management requirements and policies during data archiving and system decommissioning.
• Coordinates with stakeholders (HR, CIO, vendors) to support transition execution and issue resolution.
• Supports testing activities related to data migration and system transition (e.g., UAT, parallel testing).
• Monitors transition activities to ensure continuity of operations and escalates risks or issues as needed.
• Contributes to the identification and mitigation of risks related to data integrity, system performance, and transition timelines.
• Develops and maintains transition-related documentation, including data extraction procedures, mapping documents, runbooks, and knowledge transfer materials to support post-transition operations.
• Develops or supports metrics and status reporting related to system sustainment and transition progress

Benefits

• paid time off
• healthcare benefits
• supplemental benefits
• 401k including an employer match
• discount perks
• rewards
• education reimbursement for certifications, degrees, or professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Senior