Human Resources Generalist

Los Poblanos LP•Los Ranchos de Albuquerque, NM

About The Position

Why you'll love it here: At Los Poblanos, you will discover more than just a job. Join a team that values your contributions, fosters innovation and provides competitive salaries and benefits. Work in one of New Mexico's most inspiring natural and historic settings while taking your career to the next level. Rooted in our mission to preserve this extraordinary property, our core values embrace community, hospi-tality, empathy, excellence, respect and stewardship—driving an unforgettable guest and em-ployee experience. There are many opportunities to learn, grow and lead with the dynamic teams at our award-winning restaurant, boutique inn, serene spa, stunning event spaces and organic farm. Dive into hand-made artisan products at our production facility and retail locations or go behind the bar at our vibrant tasting rooms in downtown Albuquerque and Santa Fe. Job Summary The HR Generalist supports the daily administration and compliance of employee benefits and HR programs, ensuring an accurate, organized, and employee-focused experience throughout the employee lifecycle. This role manages benefit enrollments, records, HRIS audits, leave administration, offboarding processes, and regulatory compliance related to health benefits, retirement plans, workers’ compensation, unemployment, and OSHA reporting. Serving as a key resource for employees and managers, the generalist provides guidance on benefits eligibility and enrollment, supports open enrollment and new hire orientation, tracks required training participation, and helps foster a positive workplace culture through employee appreciation and wellness initiatives. The ideal candidate is detail-oriented, highly organized, and committed to maintaining confidentiality while delivering exceptional employee service. This position also supports the HR manager and director on assigned projects.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field preferred. Equivalent experience considered.
Minimum of 2–4 years of experience in benefits administration, HR operations, or HRIS management.
High level of attention to detail and accuracy.
Excellent communication, employee service skills, and problem-solving skills.
Experience working with HRIS systems, preferably Paylocity.
Strong organizational and recordkeeping skills.
Knowledge of employee benefits administration and HR compliance practices.
Ability to handle confidential information with discretion.
Proficiency in Microsoft Office and HRIS platforms.

Responsibilities

Support the HR Manager and HR Director on assigned projects.
Administer day-to-day operations of employee benefit programs, including health, dental, vision, 401(k), workers’ compensation, unemployment compliance, OSHA reporting, leaves of absence, and voluntary benefits.
Process employee benefit enrollments, changes, and termination education as it pertains to COBRA and 401(k) options.
Maintain accurate and organized records of benefits elections, eligibility documentation, and related employee files.
Audit benefits data to ensure accuracy and alignment between Paylocity records, payroll deductions, and benefits providers.
Assist employees with benefit-related questions and provide guidance on enrollment and eligibility.
Ensure compliance with federal, state, and company regulations governing employee benefits.
Leads employee appreciation events like annual wellness fair, family excursions, and other cultural events.
Support the preparation and administration of the annual open enrollment process.
Track and monitor employee completion of required training related to the Job Training Albuquerque program and other benefits eligibility or participation.
Partner with managers to ensure employees complete required training and documentation associated with benefit programs.
Assist with benefits communications, education, and new hire orientation.
Manages employee offboarding process and record keeping.
Maintain confidentiality of employee information and benefits records.
Maintain accurate employee records and workforce data, ensuring compliance with organizational standards and applicable regulations.
Process benefits enrollments and updates in a timely and accurate manner.
Respond to employee inquiries regarding benefits and eligibility.
Monitor completion of required training related to benefits programs.
Ensure benefits processes comply with applicable regulations and company policies.
Communicate benefits information clearly to employees and managers.
Manage the offboarding process internally and with employees to ensure COBRA education, 401(k) options, and unemployment compliance tasks.