Human Resources Generalist

Zak Designs•Airway Heights, WA
•$30 - $32•Hybrid

About The Position

The Human Resources Generalist at Zak Designs executes day-to-day HR operations across the employee lifecycle, including recruitment, onboarding and offboarding, benefits, HRIS and records management, compliance, employee engagement, career development, and workplace health and safety. The role provides timely, accurate, and confidential HR support to employees, managers, and HR leadership; coordinates company events and engagement activities; and helps improve process consistency, compliance, and efficiency. The position requires working independently with minimal oversight by HR leadership. The role has a hybrid-remote schedule after successful completion of training. Employees are initially required to work on-site full-time; the transition to part-time remote work typically occurs up to three months after hire. The position operates in a collaborative office environment, working with employees, managers, HR leadership, and external service providers. It involves regular use of HR systems and administrative tools, careful handling of confidential information, and management of recurring deadlines alongside changing business needs. Noise is usually low to moderate, with some interaction with copiers, printers, and/or other design-related machines. The physical demands include regularly standing, walking, sitting, handling or feeling objects, tools, or controls, reaching, talking, and hearing. The employee regularly lifts or moves up to 10 pounds, occasionally up to 25 pounds, and sometimes up to 50 pounds. Required vision abilities include close, distance, color, and peripheral vision, depth perception, and focus adjustment. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.

Requirements

  • Five years of progressive HR generalist or operations experience, including HRIS and personnel records management, benefits administration, recruitment, onboarding, and employment documentation.
  • Working knowledge of HR policies, employment practices, recordkeeping, and applicable compliance requirements.
  • Proficiency with HRIS and applicant tracking systems, spreadsheets, and Microsoft Office or comparable productivity tools.
  • Excellent communication and customer service skills, with demonstrated discretion and professionalism when handling confidential information.
  • Ability to work independently with minimal oversight by HR leadership.
  • Ability to meet the physical demands of the role, with reasonable accommodation as applicable.

Nice To Haves

  • Bachelor’s degree in human resources, business administration, or a related field; equivalent education and relevant experience may be considered.
  • HR certification.
  • Experience coordinating workplace safety documentation, training records, and incident reporting.
  • Experience with Paylocity.

Responsibilities

  • Maintain accurate HRIS data and personnel records, and maintain standardized HR forms, templates, checklists, procedures, and access controls.
  • Prepare reports and tracking tools for headcount, turnover, recruitment, onboarding, benefits, and other HR metrics.
  • Respond to employee and manager questions and identify opportunities to improve workflows, data integrity, and administrative efficiency.
  • Maintain benefits records, submit enrollment changes on time, reconcile enrollment data across HRIS, payroll, provider records, and invoices, and support benefits reporting, audits, eligibility tracking, and required notices.
  • Coordinate job postings, applicant tracking, interviews, candidate communications, hire documentation, offers, pre-employment screenings, and other hiring requirements in partnership with hiring managers and HR leadership.
  • Manage onboarding activities, including employment forms, policy acknowledgments, system access, and orientation.
  • Coordinate offboarding documentation, exit interviews, status updates, and related administrative tasks.
  • Maintain confidential, organized, and audit-ready HR documentation and track deadlines, policy acknowledgments, training records, employment eligibility documentation, and other compliance activities.
  • Support documentation for leaves, accommodations, status changes, and other employment matters; escalate complex issues and monitor relevant employment requirements for potential impacts to HR leadership.
  • Serve as a point of contact for employee questions about HR policies, benefits, procedures, and workplace programs.
  • Coordinate engagement, recognition, retention, culture, feedback, and related employee communications.
  • Support employee training and career development initiatives by coordinating learning activities, maintaining training resources and records, communicating opportunities, and assisting employees and managers with related programs.
  • Support routine employee relations documentation and follow-up, escalating sensitive or complex concerns.
  • Coordinate workplace health and safety administration, including training schedules, communications, attendance, inspections, incident documentation, and follow-up.
  • Maintain safety records and support injury reporting, workers' compensation documentation, and return-to-work coordination; partner with management and designated safety personnel and escalate concerns or potential compliance issues.
  • Coordinate company events, employee appreciation, team building, milestone celebrations, and other internal programs.
  • Maintain an annual HR calendar for events, engagement initiatives, open enrollment, training, and recurring deadlines; coordinate communications and administrative support for HR programs and employee initiatives.
  • Follow established procedures and service standards to provide timely, accurate, and consistent HR support.
  • Support HR system and process improvements, including responsible use of new tools, automation, and approved AI-enabled technologies while protecting confidential information and following company policies.
  • Collaborate with payroll, finance/accounting, IT, operations, and managers to maintain accurate data and complete cross-functional processes.
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