Human Resources Generalist

The Salvation Army Central Territory•Madison, WI

About The Position

The Human Resources Generalist serves as the local HR Generalist for The Salvation Army of Dane County, overseeing and administering local human resources functions in alignment with Salvation Army policies and Divisional HR procedures. The role ensures compliance with applicable employment laws and provides guidance and support to supervisors and employees. It balances day-to-day HR operations with planning, training, and employee relations oversight, coordinating closely with Divisional Human Resources. The position oversees recruitment and hiring, onboarding, employee status changes, personnel records, and local HR procedures. It supports supervisors with hiring practices, employee relations, corrective action, and performance management; coordinates complex or escalated matters with Divisional HR; and assists with leave and benefits communications. The role also supports workforce planning, staff engagement, training, HR budgeting, job description development, organizational chart updates, and required injury reporting. The Salvation Army describes its mission as preaching the gospel of Jesus Christ and meeting human need in His name without discrimination. It highlights the opportunity to make a meaningful community impact and offers a casual dress environment, flexible schedules, and benefits for eligible full-time employees.

Requirements

Bachelor’s degree in human resources or a related field.
Three years of experience in human resources, including management experience, or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
Valid Wisconsin driver’s license and clearance to drive through The Salvation Army’s insurance.

Responsibilities

Oversee and administer local HR functions in alignment with Divisional HR policies and procedures.
Serve as a point of contact for employee questions about policies, procedures, and workplace concerns.
Oversee recruitment and hiring, coordinating job postings, interviews, candidate communications, and hiring documentation with Divisional HR.
Ensure consistent onboarding for new hires, including orientation and access to email and other systems, as well as policy and ethics acknowledgements.
Guide supervisors on hiring practices, interview standards, position requirements, employee relations, corrective action, performance management, and workplace concerns.
Coordinate escalated or complex employee matters, investigations, and corrective actions with Divisional HR.
Process employee status changes, including promotions, transfers, wage adjustments, and terminations.
Assist Divisional HR with information related to leaves of absence, including FMLA and personal leaves.
Coordinate with Divisional HR on benefits communications, including new enrollments and open enrollment.
Provide training, support, and oversight to promote effective HR service delivery.
Develop and implement local HR procedures and manager training opportunities to promote consistency and compliance.
Conduct exit interviews with employees who leave voluntarily and share information with Divisional HR.
Ensure work-related injuries are reported promptly and properly to Chesterfield and Divisional HR.
Lead development and revision of local job descriptions as needed.
Update local organizational charts to reflect staffing changes.
Participate in strategic planning, providing an HR perspective to align workforce capacity with program goals and financial resources.
Lead the local Staff Engagement Committee and plan employee recognition and engagement activities.
Manage HR-related budgets and forecast costs for staffing, engagement, training, and administrative needs.
Maintain accurate, confidential local personnel records and track required documentation.

Benefits

Competitive salary.
Flexible schedules.
Casual dress environment.
Paid time off, including vacation, sick time, personal time, and 11 paid holidays.
Tuition reimbursement.
Employee Assistance Program with 24/7 support, resources, and referrals.
Health, dental, vision, life, and disability insurance benefits.
Discounts available for pet, auto, and home insurance.
Eligible full-time employees scheduled to work 30 or more hours per week receive full benefits, including health, dental, vision, and hearing benefits; basic and voluntary life benefits; holiday pay; and paid time off prorated to their regular work week.
For exempt employees, health, dental, vision, and hearing benefits, as well as basic and voluntary life benefits, begin on the first day of the month following 30 days of employment.
Work-life balance.
Retirement benefits.