Human Resources Generalist

YMCA of Western North Carolina•Woodfin, NC

11d•$55,486 - $69,336•Onsite

About The Position

The Human Resources Generalist supports HR excellence across the YMCA of Western North Carolina, with a focus on employee relations, HRIS maintenance and compliance, and HR business partnership. The role advises employees and managers on policy interpretation, workplace concerns, conflict resolution, leave and accommodation requests, and performance management. It also maintains HR systems and records, supports regulatory compliance and reporting, analyzes HR data, and helps develop HR policies and procedures. The position partners with service lines and organizational leaders to develop HR solutions, improve operational effectiveness, support workforce planning and job design, facilitate training, and assist with talent acquisition. The Generalist serves as an association-wide HR resource, maintains strict confidentiality, may provide backup for benefits and payroll processes, and performs other assigned duties. The role contributes to the YMCA’s mission and core values.

Requirements

Bachelor’s degree in a related field, or six years of HR experience in lieu of a degree.
Proficiency with business and HR-related computer applications, including time and attendance, benefits, payroll, and performance management.
Effective oral and written communication with staff at all levels of the association.
Strong attention to detail and the ability to balance quality and quantity of output.
Adaptability to a fast-paced, changing office environment and changing office needs throughout the workday.
Ability to work as part of a team to meet goals.
Problem-solving and resourceful thinking skills.
Strong empathy and interpersonal skills.

Nice To Haves

PHR or equivalent certification.
Master’s degree in HR.

Responsibilities

Contribute to the YMCA mission and support compliance with association personnel policies.
Perform quality work within deadlines, interact professionally, and contribute to team assignments and organizational initiatives.
Recommend changes and enhancements to HR policies, processes, and programs.
Advise employees and managers on workplace concerns, policy interpretation, and conflict resolution.
Manage leave and accommodation programs, make determinations on requests, and consult the VP on complex cases.
Address grievances and complaints according to established procedures.
Consult with supervisors on performance management and employee relations cases to ensure corrective action is consistent with organizational policies and norms.
Maintain corrective action processes and personnel forms in the HRIS.
Support employee engagement and positive workplace culture initiatives; help identify turnover factors through surveys, exit interviews, and meetings with managers and staff.
Improve HRIS functionality and keep current with industry trends and standards.
Ensure compliance with labor laws and regulations related to employment, safety, and equal opportunity.
Operate HRIS systems and maintain accurate employee records.
Submit requested data accurately and on time to the EEOC, YMCA of the USA, the Department of Labor, and internal customers.
Manage personnel files, employment verifications, and compliance records.
Compile HR metrics and reporting data, and analyze HR data to identify trends and insights.
Assist with developing, updating, and communicating HR policies and procedures.
Partner with service lines to develop HR solutions addressing business challenges, operational efficiency, and service delivery.
Provide guidance on workforce planning, job design, and process improvements.
Recommend HR policy, system, and initiative enhancements that support organizational effectiveness.
Facilitate training and development programs and work with HR and the Leadership Team to identify training needs and develop programs.
Support talent acquisition by assisting managers with job descriptions, postings, interviews, and candidate selection.
Serve as an association resource on HR matters and maintain confidentiality and discretion.
Provide backup for benefit and payroll processes as needed.
Perform other duties as assigned.

Benefits

Medical insurance
Dental insurance
Vision insurance
Group life insurance paid by the YMCA
Long-term disability paid by the YMCA
Short-term disability available for purchase
Term life insurance available for purchase
Dependent life insurance available for purchase
Generous paid time off
Retirement plan with employer contribution of 12% of salary, subject to eligibility requirements
Free YMCA membership
Free afterschool childcare and summer day camp
Program discounts