Human Resources Generalist

PopeyesSugar Land, TX
Hybrid

About The Position

At Popeyes, our success starts with our people. We're looking for a passionate and experienced HR Generalist to join our team and support our growing multi-state restaurant operations. If you thrive on solving complex employee matters, partnering with leaders, conducting investigations, and creating a positive workplace culture, we'd love to hear from you. This role is a key partner to our operations teams, helping leaders navigate employee relations matters, workplace investigations, compliance requirements, safety initiatives, and team member concerns across multiple markets.

Requirements

  • 4+ years of HR Generalist, Employee Relations, HR Business Partner, or related HR experience
  • Experience conducting workplace investigations and managing employee relations matters
  • Knowledge of EEOC processes, FMLA, ADA, and employment law compliance
  • Strong communication, coaching, conflict resolution, and presentation skills
  • Ability to influence and build relationships with leaders at all levels of the organization

Nice To Haves

  • Experience supporting multi-unit, multi-state operations preferred
  • Restaurant, retail, hospitality, or other fast-paced operational experience strongly preferred

Responsibilities

  • Partner with restaurant and field leaders to provide guidance on employee relations matters, performance concerns, and workplace issues
  • Conduct workplace investigations, gather facts, assess risk, and provide recommendations for resolution
  • Support EEOC claims, responses, documentation, and compliance-related matters
  • Partner with operations leaders to address employee concerns while promoting a respectful and inclusive workplace culture
  • Facilitate safety, compliance, and HR-related training sessions for field and operations teams
  • Coach leaders on employment practices, policy interpretation, corrective action, and best HR practices
  • Support leave administration, including FMLA and other protected leave programs
  • Help ensure compliance with federal, state, and local employment laws across multiple states
  • Build strong partnerships with operations leaders to support team member engagement and business performance
  • Serve as a trusted HR resource for field leadership and restaurant teams

Benefits

  • Competitive compensation and comprehensive benefits
  • Career growth and development opportunities
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