Human Resources Generalist

Serve the People Community Health Center • Santa Ana, CA

11d

About The Position

The Human Resources Generalist plays a dual role in ensuring the effectiveness of credentialing processes for healthcare professionals and providing key support to human resources functions. This role requires a highly organized, detail-oriented professional capable of managing credentialing tasks, employee onboarding, and HR compliance. The ideal candidate will balance independent responsibilities with team collaboration to uphold organizational standards and regulatory compliance. The following statements for this position reflect only some specific responsibilities and are considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all duties required that may be inherent in the position:

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; equivalent experience may be considered.
• 2-3 years of HR experience, preferably in a healthcare or non-profit setting.
• Knowledge of labor laws and best practices in HR management.
• Thorough understanding of relevant state and federal regulations, including but not limited to CMS, Joint Commission, and HRSA requirements.
• High level of attention to detail and accuracy, particularly in documentation, compliance checks, etc.
• Excellent verbal and written communication skills to effectively interact with healthcare providers, and administrative staff.
• Strong organizational and time-management skills.
• Commitment to ongoing education and professional growth in the field of credentialing and healthcare compliance.

Responsibilities

• Manage job postings and coordinate recruitment efforts to attract and hire qualified candidates.
• Facilitate new employee orientation and onboarding processes to ensure seamless integration into the organization.
• Conduct background checks and pre-employment screenings.
• Serve as a point of contact for employee questions, concerns, and grievances, promoting resolution through appropriate channels.
• Administer and document progressive disciplinary actions, including verbal and written warnings, to address performance or behavioral concerns.
• Guide management on employee write-ups, ensuring documentation adheres to legal standards and organizational policies.
• Assist with the preparation and facilitation of employee dismissals, ensuring compliance with regulations and maintaining professionalism during the process.
• Foster a positive work environment by mediating conflicts and ensuring adherence to organizational policies.
• Ensure compliance with federal, state, and local labor laws, including wage and hour regulations and EEO requirements.
• Assist in developing and updating HR policies and employee handbooks.
• Support employees with benefits enrollment and questions.
• Administer leave programs, including FMLA, worker's compensation, and other absence management policies.
• Assist employees in 403(b) retirement plan enrollment, insurance selections, and reviewing benefit options to ensure understanding and informed decision-making.
• Learn and maintain proficiency in the HRIS system, Paylocity, to manage employee data, process updates, and generate accurate HR reports.
• Assist in tracking, scheduling, and distributing employee evaluations, including 90-day and annual performance evaluations, ensuring timely completion and documentation.
• Assist in overseeing credentialing documentation to ensure all records are accurately maintained within the credentialing platform, and troubleshoot credentialing discrepancies or occurrences as needed to support compliance and operational efficiency.
• Coordinate and deliver employee training programs focused on compliance, professional development, and organizational values.
• Support leadership in succession planning and workforce development initiatives.
• Maintain accurate and confidential employee records in compliance with legal standards.
• Generate reports and track metrics related to HR activities, including turnover and recruitment performance.
• Assist with payroll and HRIS data entry as needed.
• Perform other related tasks as required to support organizational goals.
• Adhere to HIPAA regulations and other relevant laws to protect patient privacy and confidentiality in all communications.
• Perform other duties as assigned by the executive leadership and administration.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level