Human Resources Generalist

National Church Residences • Columbus, OH

8d • Hybrid

About The Position

National Church Residences is seeking a Human Resources Generalist focused on employee relations. The role supports frontline leaders in handling employee issues fairly and consistently, helping them build effective teams. The position is full-time and hybrid, based in Dublin, Ohio, with occasional travel to communities. It reports to the Manager of Talent Operations.

The Generalist coaches managers on performance issues, corrective action, and conflict resolution in partnership with HR business partners and centers of excellence. The role investigates complaints and alleged policy or conduct violations, documents findings, and recommends fair, defensible outcomes. It also interprets employment policies and law for employees and managers, helps update policies, coordinates unemployment claims and hearing preparation with vendors and operations leaders, maintains confidential case files, and reports on employee-relations and workforce trends. The Generalist also supports engagement, retention, process-improvement, and system-implementation projects.

Requirements

• At least 3 years of HR experience.
• Working knowledge of employment law and employee-relations best practices.
• Ability to influence and coach leaders at all levels.
• Sound judgment and discretion when handling sensitive information.
• Bachelor’s degree in HR, business, or a related field, or equivalent experience.

Nice To Haves

• Direct employee-relations and workplace-investigations experience.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• Experience in healthcare, senior living, or multi-site organizations.

Responsibilities

• Coach frontline managers through performance issues, corrective action, and conflict resolution in partnership with HRBPs and centers of excellence.
• Investigate complaints and alleged policy or conduct violations, document findings, and recommend fair, defensible outcomes.
• Interpret policies and employment law for employees and managers, and help update policies as the organization evolves.
• Review unemployment claims with vendors and operations leaders, and coordinate hearing preparation and follow-up.
• Maintain accurate, confidential case files and report on trends in turnover, engagement, and employee relations.
• Support HR projects related to engagement, retention, process improvement, and system implementations.

Benefits

• Retirement contribution of 3% from day one, increasing to 5% over time, plus a match of up to 5% more.
• Medical, dental, and vision coverage starting the first of the month after hire.
• Four weeks of paid parental leave at 100% pay.
• Well-being rewards of up to $1,000 per year.
• Tuition reimbursement.
• PTO plus 9 paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level