Human Resources Generalist

SCENIC RAILROADS ACQUISITION CORPBryson City, NC
$25 - $32Onsite

About The Position

The Great Smoky Mountains Railroad (GSMR) is seeking an energetic, organized, and people-focused Human Resources Generalist to support Human Resources operations during The Polar Express season. This role combines high-volume recruiting, onboarding, employee relations and HR compliance. The ideal candidate will have experience managing large-scale seasonal hiring efforts and working within an HRIS Applicant Tracking System (ATS) platform such as Paycom.

Requirements

  • Minimum of 2 years of Human Resources experience in a Human Resources Generalist, Talent Acquisition, Recruiter, or similar Human Resources role.
  • Demonstrated experience supporting high-volume or seasonal workforce recruiting initiatives.
  • Strong computer skills including: Outlook, Word, Excel, PowerPoint, Teams
  • Excellent communication, interpersonal, and relationship-building skills.
  • Strong organizational and time-management abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Knowledge of employment laws and HR compliance requirements.
  • Ability to maintain confidentiality and exercise sound professional judgment.

Nice To Haves

  • SHRM-CP, SHRM-SCP, PHR, or similar HR certification.
  • Experience managing full-cycle recruiting, onboarding, and employee relations activities.
  • Experience working with HRIS systems and Applicant Tracking Systems (ATS). Paycom preferred.
  • Experience recruiting for hospitality, tourism, attractions, entertainment, transportation, railroad, or seasonal operations.

Responsibilities

  • Coordinate full-cycle recruiting and large-scale seasonal hiring initiatives to meet operational staffing demands
  • Develop and maintain recruiting pipelines through job boards, career fairs, community partnerships, referrals, and other recruitment sources.
  • Partner with department leaders to identify staffing needs and hiring priorities.
  • Create, update, and edit job descriptions in conjunction with department managers to accurately portray vacancies.
  • Review applications, conduct phone screenings, schedule interviews, and coordinate hiring decisions.
  • Create and maintain job postings that effectively attract qualified candidates.
  • Support hiring managers throughout the recruitment and selection process.
  • Monitor recruiting metrics and recommend strategies to improve hiring effectiveness and candidate flow.
  • Prepare offer letters and employment documentation.
  • Conduct new employee orientations.
  • Ensure timely completion and compliance of onboarding documentation, including I-9s, W-4s, youth employment certificates, and company-required forms, providing follow-up and support to resolve documentation issues and maintain compliance.
  • Coordinate pre-employment activities including but not limited to criminal history background checks, Motor Vehicle Record (MVR), Fit-for-duty physical assessment testing, drug testing, and reference checks.
  • Coordinate onboarding activities that create a positive employee experience and support successful integration into the organization.
  • Serve as a trusted resource for employees and managers regarding HR policies, procedures, and workplace concerns.
  • Help foster employee engagement and maintain a positive workplace culture.
  • Assist with employee recognition events, meetings, and company-sponsored activities.
  • Coordinate employee access, user setup, and termination requests.
  • Assist with managing and distributing uniforms.
  • Utilize Paycom or similar HRIS platforms to maintain accurate employee data management, reporting, onboarding, and HR administration.
  • Ensure compliance with federal, state, and local employment laws and regulations.
  • Perform other duties and special projects as assigned by the VP/GM, Human Resources Manager, or Senior Management.

Benefits

  • tuition reimbursement
  • complimentary train passes
  • 401K with company-match
  • Southern Highlands Attraction (SHA) pass
  • Pass Exchange program for complimentary admission to area attractions
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